5 colleagues and I shared this clean, comfortable, roomy, quiet home while installing an art exhibit in Charlotte over the course of a week. Everything was as inviting and pleasant as described and pictured in the listing, and we appreciated the convenience and covid-safety of the contactless check-in and checkout process. We encountered no issues and thus had no urgent reason to contact owners Sara and Tom beyond check-in confirmation, though it's maybe worth mentioning that I received no response to either the seemingly automated messages I replied to or to a "just letting you know we've arrived" message I sent to the contact numbers they provided. I am confident that we would have been able to make contact with them if we needed to ask any direct questions, though!