Private Heated Pool, walkout on the beach! - Island Star

Thank you for staying with us and for the kind words about the home and our support team! We’re glad you enjoyed the spacious layout. We appreciate your honesty about the location. While the house sits a bit back from the shoreline, we’re glad you were still able to enjoy views of the beach during your stay. Thank you again, and we hope to welcome you back soon.

Thanks for sharing your experience! We’re grateful you stayed with us, and we hope to host you again in the future.

Thank you for your wonderful review! We're thrilled to hear the home was a perfect fit for your group and that you enjoyed the beach access, pool, comfortable accommodations, and thoughtful amenities. It means so much to know this was one of your best beach vacations yet. We hope to welcome you back for another unforgettable stay soon!

Thank you for your feedback. We are glad you enjoyed the home, the pool, and the close proximity to the beach. We're happy to hear that you had a great stay. It was a pleasure having you, and we hope to welcome you back again soon.

Thank you for staying with us! We hope to see you again!

Thank you for staying with us! We hope to see you again!

Thank you for choosing Dauphin Island Beach Rentals~DIBR

Thank you for staying with us! We hope to see you again!

Thank you for staying with us! We hope to see you again!

Thank you Barbara, hope you get a chance to get back to the island soon~DIBR

Thank you for choosing Dauphin Island Beach Rentals~DIBR

Thank you for your feedback. We'll consider replacing the couch to improve comfort. We hope to welcome you back soon!

Norma, thank you for the 5 star review. We are happy to learn that you and your family enjoyed your stay at Island Star recently. It was a pleasure to hosting y'all. Come back anytime. DIBR

So glad you enjoyed this wonderful home. We hope you come back to the island soon. Thank you for choosing Dauphin Island Beach Rentals~DIBR

Thank you for your feedback. We are glad to hear the location worked well for your family overall. We apologize for the issues you experienced with the internet service and understand how frustrating that can be. Internet on Dauphin Island can be unreliable at times, and while we do work closely with service providers, there are occasions where issues arise during guest stays. We also regret the condition of the pool toward the end of your stay and the lack of communication regarding the midweek visit. That is not the experience we want for our guests, and we will be reviewing this with our team to ensure better communication moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smoother stay in the future.

We are so glad you enjoyed your stay. Come back soon. Dauphin Island Beach Rentals {DIBR}

The best views are always from the water:) We are so glad you enjoyed your visit to the island. Hopefully, we will see you soon~DIBR

Thank you for choosing Dauphin Island Beach Rentals~DIBR

We are delighted to hear that you enjoyed the location and amenities of our lovely unit. We will look forward to hosting you again soon~DIBR

So glad you enjoyed your time on the island. Thank you for choosing Dauphin Island Beach Rentals-DIBR

We loved that you enjoyed the island. Come back to visit with us again soon~DIBR

Thank you Traci, I will relay this message to the office and Dave. I know they will appreciate it. Thank you for choosing DIBR and Island Star:)

Thank you for taking the time to share your feedback. We are sincerely sorry that the condition of the home did not meet your expectations. Your comments have been taken seriously and shared with our housekeeping, maintenance, and leadership teams. Since your stay, we have addressed a number of the concerns you reported, and we are continuing to work with the property owner on additional improvements to bring the home up to the standard we strive to provide. We appreciate you bringing these items to our attention. Feedback like yours helps us identify opportunities for improvement, and we hope to have the opportunity to provide you with a much better experience in the future.