2/10 (非常に不満)
Paul F.
2024 年 3 月 25 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Terrible Experience
A previous review mentioned construction at the property. I inquired whether it was still going on and was told that it was not. That was not true.
There was a major construction project at the property and the noise started at 7:00 AM and went until 6:00 PM every day. It was so loud we could not be in the unit during that time - so we could basically only sleep there.
There was a large hole in the bathroom ceiling that opened into the construction site and every day the bath would be full of debris.
On the day of check in I tried to contact the property manager throughout the day for details on check in. No one answered the phone, returned our calls, or responded to emails. We stood outside the unit for 2.5 hours in the dark until someone from VRBO was eventually able to get someone to let us in.
The cleaners came the morning of our first day and the afternoon of our last day, so we had to do all of our own cleaning.
The unit itself was nice and the location was good. The property management is the worst I have ever experienced.
Paul F.
2024 年 2 月に 5 泊滞在
