When my family and checked in, the floors were dirty. I had buy cleaning supplies to clean the floors and bathrooms. There were no trash bags provided for the week's stay. The dining room chairs (3) were broken, and my family could not sit together at the table for our meals. There were broken doors and doors off the track in both bedrooms. There were (5) in my family, and there were only (4) pool passes, so I was unable to use the pool during my whole stay. The frying pans were dirty, and two of them were unusable. The towel rack in the master bedroom was broken, and we didn't have any place to hang our bath towels. Communication was horrible. To make matters worse, no one even offered to compensate me for all the inconveniences my family and I experienced. I will never us this property again.