Communication prompt and responsive and kind. Location excellent and property appeared clean and maintained. However, our room our very small and appeared more like a converted motel room rather than a studio. No kitchen, no kitchen sink, nice refrigerator, and microwave, but no space to cook or prep food. Requested a broom and stove top which they bought up immediately. Air conditioning over one bed, so cannot use when sleeping, opened lania doors. Good size lanai. You need to use the lanai to eat because that is where the only table with two chairs is located. Eating on lania was fine with me. Beach amenities supplied in room; however, no one mentioned the beautiful common space near the ocean which I discovered later. Mark was courteous and responsive, but I think this is a real estate rental, not an owner rental. The room needs shutters like other rooms on this floor, not old drapes. The room could use a facelift; however views and quiet were superb as were the people I met who live or rent there. So while the room didn’t live up to my expectation, the location certainly did. This is a space for two people, not anymore.