Sauer Suite | Walk to Big Bear Lake, Wood Fireplace, King Bed & Large Patio

Hello, Civita! Thank you so much for staying with us! It was a pleasure hosting your stay and look forward in hosting many more in the future! Big Bear Cool Cabins

Hi Margi, Thank you for staying with us and leaving a review. We are so glad to hear that you enjoyed your stay with us. We look forward to hosting your next stay with us. Big Bear Cool Cabins

Hello Steven, Thank you very much for your time and feedback! We will be informing the proper departments to have this addressed with their team to avoid this in the future. We are very happy to hear aside from all this, you were still in able to enjoy your stay. We would love to have you back. Thank you, Big Bear Cool Cabins

Thank you for staying with us and leaving a review. Unfortunately, the city does require us to do a face to face check-in. We are working with them to help make it easier for future guests. We hope you understand.

Hi Cody! Thank you for your wonderful review! We’re so glad you enjoyed the property and found the listing to be accurate. It’s great to hear our team made your stay smooth, easy, and professional. We truly appreciate your kind words and hope to host you again soon!

Hi Jaime! Thank you for staying with us and leaving a review. We are glad that the cabin is beautiful and at a perfect location for you. We really appreciate your feedback regarding the temperature in the cabin and the newer more quiet portable heaters. We will closely work with the homeowner in regards to this so that we can provide the best possible accommodation to all our guests. We are looking forward to having you back! Big Bear Cool Cabins

Hello! Thank you for the time and we appreciate your feedback! We're glad that you enjoyed your cabin and it's amenities. We always strive to provide the best possible service to our guests. We look forward to welcoming you back again! Big Bear Cool Cabins

Hi, Kenny! Thank you for your time and feedback! We are very happy to hear you have enjoyed your time at our cabin. We hope your next vacation is right around the corner to help and be part of your memories! Big Bear Cool Cabins

Hi, Derek! Thank you for staying with us! It was such a pleasure hosting your stay. We apologize about the check-in process. Unfortunately, the City of Big Bear does require us to do a face to face check-in. We can assure you we are working with them in trying to come up with a better system that will be more convenient to our guests and us. We hope you understand. We are looking forward in hosting many more vacations to come! Thank you, Big Bear Cool Cabins

Hi, Jason! Thank you very much for staying with us. We are very sorry to hear about the issues you encountered during your stay. We are working with all the appropriate departments to make this right. We truly wish we could have addressed these items during your stay to try and make this right. We do offer the best rate on our website and would encourage you to check it out to save on the service fee. We hope you give us a second chance to make this right. Thank you, Big Bear Cool Cabins

Hello Ron, Thank you for staying with us and leaving a review. We are so happy you enjoyed your time at the cabin. We look forward to seeing you soon! Big Bear Cool Cabins

Hi Sofia, Thank you for your time and feedback. I'm sorry that you found the check-in process to be frustrating. Unfortunately, it's a city ordinance that requires the office check-in and we are unable to contest that at this time. Every vacation rental has to dispose of their trash at the appropriate dumpsite. I do apologize but this is a city ordinance and we are working with them to get this changed. We hope you understand. Thank You, Big Bear Cool Cabins.

Hi Martin! Thank you for staying with us. We hope you enjoyed your stay with us!

Hi Rebecca! Thank you for staying with us. We hope you enjoyed your stay!