Gorgeous home, wonderful stay until Jen accused us of stealing. I got married the weekend my bridal party and I stayed here. We arrived on Thursday 4/26/18 and checkout was Monday 4/30/18. On Friday, Jen stopped by and said hello. She welcomed us and even gave us beer! Super friendly! I couldn't believe her hospitality! However, she apparently left her keys on the counter, which could open all the locked doors in the house. With 11 other adults in the house I didn't even notice these keys laying on the counter next to the rule book until after my wedding on Sunday. My sister noticed these keys on Sunday and read the rule book. Jen and Gary's rule book states, "extra paper towels, toilet paper, and trash bags are in the pantry or in the cabinets/closets/laundry off the kitchen". My sister needed some extra towels so being that the rule book states we can enter the closet and get what we need, she assumed Jen left the keys for us for that purpose. Separate and distinct, I left Gary a short message inquiring about the keys, just to makesure she did indeed leave them for our use.
Later that night on Sunday, Jen called my sister (not me) and spoke to her for 35 minutes. She was frantically stating that we should have called her and let her know about the keys. My sister told her the rule book states we can enter the closets. In response to that, JEN TOLD US THE RULE BOOK IS OLD. Jen said that she could SUE us if things were missing. My sister mentioned to her that with the commotion of the wedding, no one even noticed these keys until our stay was almost done. These keys were her responsibility not ours, not to mention their rule book was "old"?! Jen entered the house WITHOUT my permission to get her keys and to look around to make sure "her valuables weren't taken". I couldn't believe her unprofessional behavior. I paid a good deal of money for my bridal party to stay here. I am SHOCKED at the hosts behavior and lack of professionalism. I will be contacting VRBO about this situation as well as her breach of contract when she entered the rental without my permission.
-Victoria