2/10 (非常に不満)
Bavleen M.
2024 年 8 月 15 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Bed bugs!!
One of the room had bed bugs and we had to move to hotel on our own expense. Owner promised to get it clean and we gave him one week, however when we came back it was all same. I asked owner to at least change the bedsheet or buy us the new ones. He refused to do that and made excuses. So I bought bedsheets myself too.
We had rented the place for 51 nights and because VRBO was not paying rather was providing reimbursement later, Hotel was getting expensive and we had adjust on the Sofa with 11 month old and 80 year old Grandma.
Instead of helping us, Host was trying to put the situation on us. (He said might we got bed bugs with us) which is ridiculous as you could see so many of the bugs running on the mattress and we had travelled from USA 6 hour flight ( Got and provided all the videos to VRBO with bug bites on myself and my 11 month baby).
I hated it there, so much negativity because of host’s rude nature and all the stress due to new country and unnecessary problems at vacation.
Bavleen M.
2024 年 6 月に 51 泊滞在
