All in all this was a really good experience.
Booking and pre-arrival contact / check-in was easy. The agent responded to all questions really quickly. We were provided with entry gate code (to the Regal Oaks gated community) and the holiday home on the day - so getting in after our late flight was a breeze.
Regal Oaks is a good base. We stayed at another property here in 2018 and immediately thought of here when looking to come to Florida agsu. It’s well maintained, quiet and with good facilities (a good size pool with slides - never that busy, plenty of sun loungers, a pool bar, a restaurant and bar, a gym, a counter for tourist tickets). It’s about 15 mins from the Disney parks, 25-30 from Universal (latter in traffic). It’s also good because there are places to eat / drink within walking distance - in Old Town and just beyond on the highway. We previously stayed somewhere else and missed having this option.
The property itself was good. A/C throughout which worked well. Good size bedrooms and bathrooms. Beds were comfortable. Downstairs had plenty of space - sofas and chairs were comfortable. Everything worked in the kitchen. Fridge-freezer massive.
There were a few minor things (eg live TV on the downstairs TV never worked, missing bit of mosquito net outside, slightly tired kitchen pans, etc). But you expect this sort of thing I think. It was nothing that really detracted from what was a great stay in a property I’d recommend and love to stay at again. Thank you.