初段のレイクフロントログチャーマー！ ガゼボのレイクビュースパ、暖炉、デッキ、そり

Unfortunately for Alissa, she was in complete violation of her contract, far exceeding the max # of allowable guests per contract and City of Big Bear Lake; therefore, resulting in eviction from the property upon arrival. This is the one and only time there has been such an occurrence at Bearfootin' in her 19-year history. In keeping with the laws set forth by the city and the liability, therein, we were left with no other option. I personally found alternate locations having availability for their large party, for which I provided contact/location information. Rest assured, there is not nor has there ever been 'surveillance' at the property. Bear in mind, this is coming from a woman that never stayed at the property. It is further unfortunate that Alissa resorted to such measures as to post a negative review rather than to take responsibility for her circumstances; obviously, in a measure to put Bearfootin' at a disadvantage, discouraging prospective renters. We'll continue to open our doors in good faith to our valued guests, ensuring the best in comfort, safety and enjoyment! We've been most-fortunate over all the years to have had the same respect reciprocated that we've extended to our thousands of happy guests! May the reviews speak for themselves! :)

Greetings, Tony and Family, Thank you for your recent visit to Bearfootin'! I am very pleased that you found the accommodations to be comfortable, enjoyable and "perfect" for your family! We will continue striving to ensure future guests share in your same positive experience. Regarding the key pick up destination, according to MapQuest, it is precisely 4.21 miles from the cabin, being a 10 minute drive. The destination is a 24-7 operation which is considered a convenience factor for most. You will only need to bipass the cabin for key pick up when coming up the front side of the hill to Big Bear via the 330; otherwise, when coming up the 38 through Redlands or the other side of the mountain through Lucerne Valley, key pick up is on your way to the cabin as well as on your way out of town. As for the 2 reviews that you alluded to; fortunately, they are the only 2 of their nature in Bearfootin's 11-year history . . . I hope this speaks for itself! Unfortunately, there is no way of knowing when you are handing your keys over to one who is maliciously motivated or has ill-intent. It is a tactic that has become more prevalent throughout the resort during this downed economy. We are grateful for all of our lovely guests of Bearfotin' over the many years who continue to see her for her beauty and experience this beautiful paradise to it's fullest, just as it was intended! We hope to see you again . . . with many thanks and best wishes!