4/10 (不満)
Lisa
2024 年 9 月 1 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、コミュニケーション
In the bathroom a large part of the frosting on the window was missing so people from the walkway outside could see directly into the entire bathroom. We had to wedge a towel up into the window to cover it so we could use the bathroom. Also there was water damage on the roof in the shower with a hole and black mould. Also no allocated parking space available had to chance that there was a visitor parking available otherwise only parking was on the street. Then we had to walk through the underground carpark through private parking gate to get to the lift. I communicated with the property owner and tweed coast holidays asking for a partial refund as I feel for the price we paid the issues we encountered were not to be expected for the price point. and I still have received no response
Lisa
2024 年 8 月に 1 泊滞在
