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Moulin Rouge Village Retreat w/ Hot Tub

Moulin Rouge Village Retreat w/ Hot Tub

Moulin Rouge Village Retreat w/ Hot Tubの写真ギャラリー

リビング エリア
リビング エリア
リビング エリア
内装
専用キッチン

口コミ

10段階中8.8
非常に良い
ベッドルーム 2 室バスルーム 1 室定員 5 名89.6 ㎡

人気の設備とサービス

  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
  • ペット可
  • WiFi (無料)

周辺ガイド

地図で表示
Big Bear Lake, CA
  • Place, ザ ビレッジ
    ‪徒歩 7 分‬
  • Place, ビッグ ベアー ビジター センター
    ‪徒歩 8 分‬
  • Place, ビッグ ベアー マリーナ
    ‪徒歩 15 分‬
  • Airport, サンバーナーディーノ, カリフォルニア州 (SBD, バーナーディーノ国際空港)
    ‪車で 57 分‬

客室 & ベッド

ベッドルーム 2 室 (定員 5 名)

ベッドルーム 1

ダブルソファーベッド 1 台

ベッドルーム 2

クイーンベッド 1 台

ベッドルーム 3

シングルベッド 2 台

バスルーム 1 室

バスルーム 1

浴槽 · トイレ · シャワーのみ

その他のスペース

テラスまたはパティオ
キッチン
独立したダイニングエリア
ダイニングスペース

この施設について

Moulin Rouge Village Retreat w/ Hot Tub

Moulin Rouge | Walk to Village Retreat w/ Hot Tub

Perfect for a small family or group of friends to make the most of their next alpine vacation to the mountains, Moulin Rouge is the ultimate vacation rental destination for any group!! Freshly furnished and renovated from head to toe with your vacation stay in mind you will absolutely love the mountain charm and relaxing vibes that this home ordains.

Being a single level chalet, you will enter into an ultra-cozy living room area, boasting an open floor plan and high knotty pine beamed ceilings, you will feel like you have arrived to your own private mountain lodge for your stay. Comfy couches sat around a toasty wood burning fireplace and flat screen Streaming TV provide the perfect spot to snuggle up and enjoy a movie night or watch the snow falling through the big open windows in the winter months. A cute and efficient dining area and kitchen offer you all that you need to whip up your home cooked meals including cookware and general appliances, even a dishwasher is on hand for your added convenience.

Both bedrooms offer full sliding glass windows with plenty of natural lighting and direct access to the redwood sun deck. Venturing out to the great outdoors you are met with a great sun deck, a spacious private spa, outdoor patio furnishings and an incredibly convenient downtown location just minutes to the lake or Village shops. Moulin Rouge is the perfect retreat for those looking to enjoy the very best of Big Bear- don't miss your chance to book today!

Sleeping Arrangements:
Bedroom 1: Queen Bed, Streaming TV, Deck Access
Bedroom 2: Two Twin Beds, Deck Access
Living Room: Queen Sleeper Sofa

Bathroom Arrangements:
Hallway Full Bath

-Sleeps 5
-2 Car Driveway Parking
-2 Pets Welcome w/ Additional Fee
-964 Total Square Feet
City Permit #: VRR-2024-0854

日付を指定して料金を検索

類似した宿泊施設

リビング エリア
Pine Cone Cottage at Big Bear Lake
  • キッチン
  • ペット可
  • WiFi (無料)
  • 屋外スペース
10 段階中 9.4、最高に素晴らしい、(9 件の口コミ) 件の口コミ
Pine Cone Cottage at Big Bear Lake

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、デッドボルトロックが備わっています
施設の登録番号 : 2021-0199

よくあるご質問

Moulin Rouge Village Retreat w/ Hot Tubはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

Moulin Rouge Village Retreat w/ Hot Tubの宿泊料金はどのくらいですか ?

2026 年 4 月 1 日 現在、2026 年 5 月 29 日 に大人 2 名でMoulin Rouge Village Retreat w/ Hot Tubに 1 泊した場合の最低料金は ￥29,725 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Moulin Rouge Village Retreat w/ Hot Tubの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Moulin Rouge Village Retreat w/ Hot Tubのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Moulin Rouge Village Retreat w/ Hot Tubのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Moulin Rouge Village Retreat w/ Hot Tubはどこにありますか ?

ビッグベアセントラルに位置するこのキャビンは、ザ ビレッジ、ビッグ ベアー ビジター センター、パイン ノット パークから徒歩 10 分圏内です。ビッグ ベアー レイク (リゾート)およびパイン ノット マリーナも 15 分圏内です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 20 件の口コミ中 13 件が非常に良い
評価 8 - 20 件の口コミ中 3 件が良い
評価 6 - 20 件の口コミ中 3 件が普通
評価 4 - 20 件の口コミ中 0 件が不満
評価 2 - 20 件の口コミ中 1 件が非常に不満

8.8/10

清潔度

9.2/10

チェックイン

8.6/10

コミュニケーション

9.6/10

ロケーション

9.2/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Vicki C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location. Great communication with Host. Clean & comfortable.
2025 年 9 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 11 月 13 日)
Thank you ! We look forward to hosting you again at Big Bear Vacations.
宿泊者限定の口コミ

10/10 (非常に良い)

Alec B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Kid friendly

Loved our experience here! Definitely coming back!
2023 年 3 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 18 日)
Thank you so much for the 5-star rating. We are so pleased to hear you found your stay at Big Bear Vacations to your liking. We look forward to seeing you again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Jennifer B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Property

Had a really nice snowy weekend retreat in the mountains with the family. Enjoyed the hot tub and fireplace. The contactless check-in process was smooth and the house was clean and neat!
2024 年 3 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 2 日)
We're delighted to hear that you had a wonderful snowy weekend retreat with your family at Big Bear Vacations! It's fantastic to know that you enjoyed the hot tub, fireplace, and the overall experience. We're pleased that our contactless check-in process contributed to a smooth arrival, and we're glad that the house was clean and neat for your stay. Thank you for choosing us for your mountain getaway, and we look forward to welcoming you back for more memorable experiences in the future!
宿泊者限定の口コミ

8/10 (良い)

Riya M.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Good stay for family or friends

Had a great time at the cabin. Only complaint is there is a weird smell that the property has and it lingers in your clothing after you leave
2023 年 2 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 28 日)
Thank you for choosing to stay with Big Bear Vacations. We're glad you had a great time during your stay. We take all feedback to heart and have noted your feedback for improvement. Our team is looking forward to the opportunity to host you all again!
宿泊者限定の口コミ

10/10 (非常に良い)

Nic L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Quick Family Getaway

House worked our nicely for our short 3 night family ski trip. Living room felt larger than portrayed in the photos. Driveway in the rear is steep, need 4WD to access if it's snowing. I would stay here again.
2023 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 8 日)
Thank you so much for sharing your kind review with us Nic! So glad that you enjoyed your visit here at Moulin Rouge and your ski trip was top notch. Our team is looking forward to hosting you again!
宿泊者限定の口コミ

10/10 (非常に良い)

Sandra M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Bachelorette party

I had a small bachelorette party for my friend here and it was beautiful. The view was great and it was walking distance to the village. Plus the house was just so cute and by our surprise the couch pulled out to a bed! The whole stay was just amazing and I’m glad we picked such a cute cabin
2021 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 12 月 15 日)
Thanks so much for sharing your kind review with us! Our team is so happy to hear of your wonderful experience here in the mountains. We are all looking forward to hosting you again!
宿泊者限定の口コミ

6/10 (普通)

ian w.

良かった点 : チェックイン、ロケーション

an okay place

okay property, didn’t have the best communication with management but overall satisfied.
2021 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 12 月 15 日)
Thank you so much for sharing your kind review! Our team strives for excellence in every stay for our guests and we are so happy to hear that your experience with us was wonderful. We take all feedback to heart and have noted your feedback for improvements. Hope to see you again!
宿泊者限定の口コミ

10/10 (非常に良い)

Kimberly B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Cute Cabin with Great Location

The Moulin Rouge is a great little cabin that is perfect for a family of 4, with kids under 12. The hot tub was clean and a great place to unwind after a day of summer activities. The cabin was clean and in great shape, and in the perfect location to walk to the village and fireworks on the lake! Check in and checkout processes were easy to follow. We will definitely be back! The Brandt Clan
2022 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 13 日)
Thank you so much for choosing to stay with Big Bear Vacations and for the 5-star rating, Kimberly. We're glad that you were able to take advantage of the great location and amenities that our property Moulin Rouge offers. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you for the positive feedback and we look forward to seeing you again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Nicole C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful Big Bear Get Away

We had a great time at the Moulin Rouge cabin. It was clean, quiet, and had everything we needed for a two-day stay. Our favorite part was enjoying the hot tub out on the deck on a chilly, rainy day, but cuddling in front of a roaring fire was a very nice touch as well. Having a fully-stocked kitchen was a huge perk as was being so close to the village. We will definitely stay here again when we venture back up to bIg Bear. We recommend the cabin to others that may considering staying here - we have no negative feedback whatsoever. Enjoy!
2023 年 9 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for your wonderful feedback about your stay at the Moulin Rouge cabin with Big Bear Vacations! We're thrilled to hear that you had a great time and enjoyed the clean, quiet atmosphere along with the hot tub and cozy fireplace. It sounds like you made the most of your rainy day, and we're delighted that the fully-stocked kitchen and proximity to the village added to your positive experience. We truly appreciate your recommendation and look forward to welcoming you back for another delightful stay. Thank you once again for choosing Big Bear Vacations!
宿泊者限定の口コミ

10/10 (非常に良い)

Desiree S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

great popular location

Great clean property right next to the Village. Fits 5 of us perfectly with a nice hot tub. the beds mattresses were quite hard, and the pictures made the back yard with the hot tub look like it was enclosed but it isn't which made it just a bit more difficult to walk our dogs, but not that bad. The kitchen was great, had up to date appliances and the bathroom was very nice. It is a charcoal BBQ so you need to purchase your own, where propane would have been provided. We had a nice stay close to everything.
2022 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 7 月 9 日)
We are incredibly grateful that you took the time out to leave us a 5-Star review, Desiree. Our team at Big Bear Vacations is so happy to hear that you enjoyed your stay at Moulin Rouge. We are all looking forward to hosting you all again!
宿泊者限定の口コミ

6/10 (普通)

Claudia P.

良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション

NO HOT WATER!

Seriously, why wasn't the water turned on? We couldn't shower the first night and this is a violation of Ca code.
2021 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 9 月 8 日)
Super sorry to hear of any issue that you may have encountered Claudia? After researching your reservation we do not see this issue reported unfortunately as we do provide 24 hour contact information should any problems arise. At any rate we have had many guests in this property now with raving reviews and we do sincerely hope to host you again for a much better visit.
宿泊者限定の口コミ

8/10 (良い)

Erin S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice cozy cabin

One of my favorite stays in Big Bear - super cute cabin. Well stocked and decorated. Close proximity to the Village - very easy in and out of the neighborhood. Some challenges include the extreme slope of the driveway which made parking/ loading and unloading difficult. And the cabin itself has a strong "fireplace" smell. For those who have specific sleeping preferences - the queen bed was quite firm while the twin beds were less firm. The cabin isn't specifically baby/toddler friendly which isn't a problem, but for those looking for more child friendly properties - skip this one. We have a 3 year old who did fine - but was a bit nervous having her in a high twin bed and using glass dishware. Otherwise this was a great place and would recommend.
2023 年 2 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 27 日)
Thank you for choosing Big Bear Vacations and for taking the time to leave a review. Your feedback is valuable to us, as we strive to improve with each and every stay. While we're glad that you were able to take advantage of the great location and amenities that our property Conklin Base Camp Chalet offers, we apologize for any inconvenience you may have experienced. We have addressed the issue you mentioned with our management. Thank you for rating us, and we hope to be able to host you again soon.
宿泊者限定の口コミ

6/10 (普通)

Melissa G.

良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション

Adequate cabin, inadequate management

The cabin itself was fine. Mostly as pictured. Super cute from outside. Clean enough inside. Kitchen had adequate utensils and cooking necessities. Bedding and towels were poor quality but clean. Fireplace was a highlight. But sadly we will never book here again because of the management. Everyone we communicated with at Big Bear Vacations was polite and doing their job but there seems to be something deeply flawed about how this management company manages their properties. The check in time for the house was 4pm (and I should not check out time is 10am) We arrived (as instructed) at the management company at 3:30 to get address and key. We were told the house wasn’t quite ready yet. They would e-mail me when it was ready (you don’t get address or code/key until that e-mail arrives). I asked for a time estimate and was told 20:46. Which is almost 9pm. After doing the military time math the check-in staff realized that was unacceptable. They looked into it and then promised it’d be ready at 5pm. Long story short - 5pm came and went. No e-mail. I called the main number, asked for the front desk and was told they don’t have a direct line. The call center would take a message and pass it on. We opted instead to go back to the management office and ask for the manager. She promised a crew was at the house now and it would be done in 30 mins. We finally got the e-mail with the address and word that the home was clean over an hour later at 6:08pm. To their credit: the manager refunded our cleaning fee. And again, everyone we worked with was very polite. Also, it was a holiday weekend with lots of snow so that may have effected their ability to have homes ready. But this just started our trip out on a very stressful, not fun foot. And a quick look at their yelp reviews and google reviews shows we are FAR from alone. It sadly seems you are rolling the dice when you book with this company.
2021 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 3 日)
Thank you so much for sharing your review with us and again we are deeply sorry to hear that our home was not up to par for your visit. Our team has implemented new processes to ensure this never happens again. Please know that this was not our standard nor the experience that we wish for our guests. We truly hope to have the opportunity to host you again for a much better visit.
宿泊者限定の口コミ

2/10 (非常に不満)

Guy L.

良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション

No heater all night and smoke was suffocating

My cabin was unlivable during my stay and my report of this was never responded to 1. The heater did not work the first night I was staying there and we were very cold during the night. It was fixed the next day in the morning 2. The cabin smelled of smoke. It was unbearable. I woke up the first night with a headache and my kid had trouble breathing. His chest hurt as well. I purchased several air fresheners and did all I could in order to make the cabin livable for my second night. I have attached the receipt. I requested compensation for my horrible stay and never received a response or a refund from the company
2022 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 1 月 12 日)
Thank you for choosing Big Bear Vacations and for taking the time to leave a review. Your feedback is valuable to us, as we strive to improve with each and every stay. We’re extremely sorry that your experience with us was not up to par. Upkeep and cleanliness are very important to us, so we are disappointed that this was not the case during your stay. I have forwarded your concern to our management and we are looking into this issue and hope to resolve it promptly and accurately. We hope you will give us another chance in the future, so we can share a more positive experience.
宿泊者限定の口コミ

10/10 (非常に良い)

Corina R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Relaxing getaway weekend

Clean. Neatly decorated. Cozy. Must come back and stay longer
2022 年 3 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 4 月 2 日)
So happy to hear that you enjoyed your visit with us here at Moulin Rouge Ravines. Our team is honored to have been chosen as your hosts and we are all looking forward to hosting you again for another 5 star visit!
宿泊者限定の口コミ

8/10 (良い)

Valene S.

良かった点 : 清潔度、ロケーション、掲載情報の正確さ

Great Cute Cabin close to everything

The location of this VRBO is amazing. It’s in big bear lake, and super close to the slopes and village. The cabin was super clean, but didn’t have a lot of the things that I’m used to in typical rental homes. The sofa isn’t the most comfortable, and while we were there there was a leak from the ceiling that was dripping onto my husband, during the rain. We called them and they had said that they would come out, but no one did. We just got an email saying that they apologize for the inconvenience , that’s about it. The heater is also extremely noisy. The layout, cleanliness, and location to activities make this a great cabin.
2022 年 1 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 28 日)
Thank you so much for sharing your review with us and again we are deeply sorry to hear that our home was not up to par for your visit. Our team has implemented new processes to ensure this never happens again. Please know that this was not our standard nor the experience that we wish for our guests. We truly hope to have the opportunity to host you again for a much better visit.
宿泊者限定の口コミ

10/10 (非常に良い)

Adriana F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Amazing cabin

Love this cabin, it was very cute and cozy plus everything was walking distance. Will definitely book again
2022 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 14 日)
Thanks so much for sharing your kind review with us! Our team is so happy to hear of your wonderful experience here in the mountains. We are all looking forward to hosting you again!
宿泊者限定の口コミ

10/10 (非常に良い)

Luisa B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful property

Loved this place Close to everything
2022 年 1 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 13 日)
Thanks so much for sharing your kind review with us! Our team is so happy to hear of your wonderful experience here in the mountains. We are all looking forward to hosting you again!
宿泊者限定の口コミ

10/10 (非常に良い)

Dom L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A Must Stay in Big Bear Lake

I was very impressed with the property! Its location near The Village was ideal as well as only minutes away from Big Bear Lake and nearby hikes. The property was clean, had plenty of space for parking, and we enjoyed the quiet neighborhood. This property I would recommend and would stay here again!
2021 年 10 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 10 月 26 日)
Thank you so much Dom! We are so glad that you enjoyed your visit with us here at Moulin Rouge! Our team is looking forward to your return visit with us!
宿泊者限定の口コミ

10/10 (非常に良い)

Adrian G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Big bear stay

It was an amazing experience and I will have to do it again.
2021 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 9 月 8 日)
We can't wait for your return visit Adrian! Thank you!

オーナーについて

オーナー : Big Bear Vacations

オーナーのプロフィール画像
We're here to ensure a 5-star experience for every guest. Our team offers 24/7 support and local experience packages.

Reservation Holder Must Be 21+ - ID Required for Access
Rental Agreement & Good Neighbor Policy Required*

Good Neighbor Policy enforced at all times. Removing trash and Wash Dishes. No Smoking, Parties, Events, Loud Music, Street Parking, or Over Occupancy Allowed. Fines/Evictions possible by both Code Enforcement and Big Bear Vacations.

Check-in after 4:00 pm - Check-out before 10:00 am
No Early Arrival/Late Departure During Peak Seasons or Holidays.

There is No Street Parking Allowed in Big Bear- Make Every Attempt to Get Cars Off the Street for Snowplows. November thru April the law requires snow chains in your cars.

Pet Policy-Pet Friendly Homes Only-$40/Pet/Night
Pets must be acknowledged and may not be left unattended in the home. Owners must clean up after pets; subject to added cleaning fees for violations.

All homes include clean linens, and fresh bath towels for the occupancy. A kitchen with basic cookware and small starter amount of dish soap, toilet paper, and trash bags will be supplied. Paper towels, coffee filters/coffee, specialty appliances, nor condiments/spices/oils are supplied.

No Pay-Per-View Ordering in any homes.

No refunds/credits for cancellations or trip interruptions due to acts of nature, (especially snow, fire, power outages) weather, road conditions, mechanical or electrical failures, spa malfunctions, or other equipment factors beyond our control.

This is a forested mountain community home to critters- animals or insects you may encounter are spiders, moths, flies, squirrels, gophers, bears, coyotes, burro, bear, bats, etc. Our team inspects prior to arrival but cannot guarantee the home will be free of these forest critters.

We reserve the right to offer a comparable property or issue a full refund if circumstances arise that are beyond our control and your property is made unavailable for any reason.

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