魅力的な2ベッドルームコテージ

Thank you, Karen. I'm so glad you enjoyed your stay. Come back any time.

It was a pleasure to rent to you. Please come again. Thanks.

Thanks so much for the review. While I appreciate the review, I just want to be clear to all who read this that the pictures of the kitchen are representative of the size. And there is an expandable wooden towel rack in the master bedroom closet for guests' convenience. Upgrades to amenities are always taken into consideration, so thank you.

Thank you so much, Johanna. You and your family were great guests and are welcome back any time.

My cottage does sleep 6. There is a full bed advertised as a full bed that sleeps 2. There are two twin beds that sleep one person each, and there is a trundle bed that sleeps two stepped or pulls out to full that sleeps two people side by side. That equals 6. There is no air conditioning and I do not advertise that I have air conditioning, so you do get what is advertised. As for TV, there is TV, but no cable, and I do not advertise that I have cable. I do provide free WiFi and a connection cord for USB to the TV; you can stream movies or watch Netflix or whatever you want through your laptop or other device. I often watch TV through the flat screen TV using my smartphone, but I try to limit my TV watching when I'm there vacationing near the beach in beautiful Maine. I can usually watch TV at my regular home. There is a Redbox close by where you can rent movies to use in the provided DVD player. I do provide fans and with the open windows there can be quite a nice breeze, but yes, it is hot in the summer. That is true. It is hot during the summer. As for holes in the screens, there are holes to let the air into the house as screens do. Other than that, I'm not sure what to say. The windows are not new, but they are in good condition. So, obviously, there is wear. I do provide three fans (two standing and one floor). That should cover it as far as a short response. I won't go on with the problems I experienced with this renter, but the list is quite long. I bent over backwards and I'm dismayed to see that my good nature and attention to customer service ended with this review.

Al's review is really unfortunate and disheartening. I bent over backwards for him and his wife. First, he booked two weeks, then canceled due to an "emergency" that he never elaborated on, and after the window of refund was possible. Even though that was the case, clearly spelled out ahead of time, and he never elaborated on his "emergency", I told him if I rented the two weeks I would return the money. I rented one of the weeks and was waiting on the other, but he couldn't wait and somehow now he could come for the remaining week, so he rebooked; or I should say I had to walk him through the rebooking. By the time he was arriving I was experiencing an odor issue that is now resolved. Unfortunately, I could not resolve it before he went in, so I called him to alert him to the problem and offered to refund him if he wanted to pull out of the rental. He said he was fine with it and would still come. He shows up with his wife and I am on the phone with him throughout the weekend about operating the WiFi and the TV, but he never mentions the odor. Directions for both the WiFi and TV are clearly spelled out in the document that I send concerning house information. When I finally walked him through the WiFi step by step I found that they were trying to access a completely different network and that's why they couldn't connect. The name of my network and the wireless key/password are clearly spelled out with labels on the side of the WiFi/router tower. You don't even have to move the box to see them. I don't know what to say about the TV. I vividly detail how to operate the TV in the info document that I sent, but ended up having to walk him through that as well. And additionally, he has to mention an odor that I alerted him to and mitigated as much as I could for his stay by purchasing a very expensive air purifier. He knew about it going in, so why mention it in a review. He was aware of what he was getting into. I basically had to hold his hand at every step of the way and this is how he repays me. I was respectful and kind during the process, but not after such a review. As for the cleaning issue, he never mentioned it during his stay. If he had let me know that the cleaning was not up to his standards, I would have sent the maid back to the house. Hosts, beware this renter.