My husband and I brought his mother and my parents with us to Oahu. We typically vacation in a timeshare unit, so we thought we knew what to expect when we arrived at the villa. WOW---we were pleasantly surprised by all of the extras provided for us. We were greeted with a very nice hawaiian tote bag on the counter, which was full of goodies. The refrigerator was stocked with condiments that are not usually provided (i.e. ketchup, mustard, relish, salad dressing, mayo, etc.) and there were many food snacks also provided in the cabinet, too! Anything we could have needed beyond groceries were provided. The dishwasher detergent, paper towels, ziploc baggies, etc. The cookware was top of the line. Laundry detergent and Shout stain remover were also provided. The bathrooms were fully stocked with nice shampoo, conditioner, body wash, a first aid kit, q-tips, etc. We found the beds to be the best we have slept on because of the Tempurpedic-like mattresses and very nice bedroom furniture. The TVs had great reception with cable TV on every set. The patio furniture was top of the line, as was the gas grill. The garage was stocked with bicycles, snorkel gear, boogie boards, beach chairs and floats, cooler, beach mat, beach cart, and so many more items. The electric gem car was so much fun, too. We quickly learned that when you go down to the lagoons to enjoy the ocean, the parking is in high demand with several vehicles waiting to get a spot. 4 of us climbed into the Gem car and drove down there---we boogied right past the people waiting in cars to park---we parked in the golf cart spot that was always empty! The unit was immaculate and very quiet. We highly recommend this villa and plan to rent it again in the near future. The Ko Olina area is beautiful, quiet, and yet, not too far of a drive from Honolulu. We called Betsy a couple of times when we had questions and she called us back immediately and was so kind and helpful. Betsy and Jason could teach others how to run a "customer-focused" quality-oriented business---they are AMAZING!
THANK YOU for such a wonderful vacation---the villa, Betsy, and Jason made the difference for all 5 of us!!
Vicki