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Roskell Retreat - Pet Friendly - 5 Mins Walk to Beach

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beach

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beachの写真ギャラリー

施設の敷地
屋外ダイニングエリア
リビング エリア
屋外ダイニングエリア
客室

口コミ

10段階中9.4
最高に素晴らしい

おすすめポイント

  • アウトドアを満喫
    こちらのアウトドアスペースはお客様から好評です。
  • フェンスで囲まれた専用庭
    フェンスで完全に囲まれた屋外スペースがある数少ない宿泊施設のひとつです。
  • 周辺の観光スポット
    近くにジャービス湾あり
ベッドルーム 2 室バスルーム 1 室定員 6 名

人気の設備とサービス

  • 敷地内駐車場あり
  • ペット同伴可
  • キッチン
  • 洗濯機
  • 冷房
  • バーベキューグリル

周辺ガイド

地図で表示
Callala Beach, NSW
  • Place, カララ ビーチ
    ‪徒歩 9 分‬
  • Place, ジャービス湾
    ‪徒歩 12 分‬
  • Place, コーリングウッド ビーチ
    ‪車で 21 分‬

客室 & ベッド

ベッドルーム 2 室 (定員 6 名)

ベッドルーム 1

クイーンベッド 1 台

ベッドルーム 2

クイーンベッド 1 台およびシングル二段ベッド 1 台

バスルーム 1 室

バスルーム 1

トイレ · シャワーのみ · ジェットバス

その他のスペース

ポーチまたはベランダ
キッチン
独立したダイニングエリア
庭園
ダイニングスペース

この施設について

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beach

*The Granny Flat in the backyard is for owner use only and may be occupied during your stay*

From sunrise to sunset, Roskell Retreat will provide you with everything you need to enjoy your stay in the beautiful coastal town of Callala Beach. Wake up to the sound of waves crashing on the beach a few streets away and make yourself a Nespresso to enjoy on the backyard table under the trees and morning birds. When the urge strikes to have your first swim of the day, you can grab a towel and be on the beach in five minutes to sink your toes into the stunning white sands of Callala Beach.

After swimming in the sparkling waves, rinse off in the outdoor shower and decide how to spend the rest of your day in one of the most beautiful places in the country. Stay inside comfortably in any kind of weather with the air conditioning and relax in front of the TV with Netflix at your fingertips. For a break from technology, grab a board game to battle it out on the dining table, or take a book and relax on the outdoor lounge. When mealtimes come around, cook up a storm on the BBQ to enjoy on the outdoor dining table listening to your favourite tunes from the portable speaker, with your four-legged friend running around the fully fenced Shared yard. If the parents need a break from the kids, take a bottle of bubbly around to the front of the house and sit in the shade in front of the well-maintained colourful garden.

Once you’re fed and rested, it’s time to see the sights; the shining sands and sparkling waves continue for kilometres around Jervis Bay, and the owners recommend a meal at Club Callala just down the road. Watch the stars come out in the evenings on the back porch under the fairy lights, and enjoy a drink with your loved ones under an unmatched view of the milky way. There’s so much to see and do, and however you spend your time in this beautiful vista, Rosell Retreat will ensure all the memories you make are happy ones to last a lifetime.

Important Information:

- We supply a number of basic pantry items at each property. We are, however, unable to guarantee the availability of all pantry items. 3 toilet rolls are supplied per bathroom. You may wish to bring additional supplies with you.
- Internet in regional areas can be inconsistent and uninterrupted supply is not guaranteed. We will not provide compensation for failure or unexpected unavailability of internet services.
- Whilst the majority of properties provide access to streaming services, guests may be required to log in via their own accounts.
- A small amount from every booking is donated to local charities — a booking with Professional Holiday Homes supports local communities.
- For your security and safety this property has an active Cctv camera at the front of the property to the left side of existing house, under the eave and one attached to the granny flat out the back under the north eastern eave. They will be on during your stay.
- Fencing: The property is fully fenced
- Air conditioning: The property has air conditioning in the living area, dining area, and all bedrooms.
We welcome responsible guests that will not cause disturbance to our neighbours.
- For our pet friendly properties, pets are welcome inside but not on furniture or beds (please bring a blanket).
- After booking you must sign a rental agreement. Please contact us prior to booking if you'd like to view a copy.
- No schoolies, parties, bucks or hens groups are permitted.

日付を指定して料金を検索

類似した宿泊施設

ハウスルール

チェックイン : 15:00 以降
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ~ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊可
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喫煙

喫煙不可
Max 8 adults unless a family group comprising adults & kids.
We welcome responsible guests that will not cause disturbance to our neighbours. No schoolies, parties, bucks or hens groups are permitted.

重要事項

ご宿泊に際して

物件の登録番号 PID-STRA-29979
施設番号 : 9639103
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セットが備わっています

周辺地域について

カララ ビーチ

このバケーションホームは、カララ ビーチのビーチの近くにあり、田園地域に位置しています。アクティビティを楽しみたいなら、ナウラ ゴルフ コースやハスキソン・ワーフへ行きましょう。ショッピングならストックランド ナウラやビンセンチア ショッピング ビレッジがおすすめです。子供連れで楽しむならノウラ アクアティック パークやショールヘブン動物園へはぜひ行ってみましょう。 ジェットスキー、カヤックといったウォーターアクティビティのほか、サイクリング、乗馬などのアウトドアを楽しむことができます。
地図
Callala Beach, NSW

周辺情報

  • カララ ビーチ - 徒歩 9 分 - 0.8 km
  • ジャービス湾 - 徒歩 12 分 - 1.1 km
  • ハスキソンビーチ - 車で 20 分 - 6.9 km
  • コーリングウッド ビーチ - 車で 21 分 - 8.0 km
  • ハイアムズ ビーチ - 車で 29 分 - 17.6 km

交通案内

  • ベリー駅から車で 38 分

レストラン

  • ‪The Salty Crab - ‬車で 28 分
  • ‪The Huskisson on Jervis Bay - ‬車で 27 分
  • ‪Callala Family Pizza - ‬車で 3 分
  • ‪The Local Jervis Bay - ‬車で 30 分
  • ‪5 Little Pigs - ‬車で 26 分

よくあるご質問

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beachはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beachの宿泊料金はどのくらいですか ?

2026 年 7 月 2 日 現在、2027 年 6 月 11 日 に大人 2 名でRoskell Retreat - Pet Friendly - 5 Mins Walk to Beachに 1 泊した場合の最低料金は ¥40,725 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beachの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beachのチェックインは何時ですか ?

チェックイン開始は 15:00 です。

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beachのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Roskell Retreat - Pet Friendly - 5 Mins Walk to Beachはどこにありますか ?

カララ ビーチにあるファミリー向けのバケーションホームは、海沿いに位置し、ジャービス湾、カララ ビーチ、ジェービス ベイ マリーン パークから徒歩 10 分圏内です。カララベイビーチおよびジェービス ベイ国立公園も 5 km 圏内です。

口コミ

9.4

最高に素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 28 件の口コミ中 21 件が非常に良い
評価 8 - 28 件の口コミ中 4 件が良い
評価 6 - 28 件の口コミ中 3 件が普通
評価 4 - 28 件の口コミ中 0 件が不満
評価 2 - 28 件の口コミ中 0 件が非常に不満

9.0/10

清潔度

10/10

設備とサービス

8.0/10

施設のコンディションと設備

9.8/10

チェックイン

9.6/10

コミュニケーション

9.6/10

ロケーション

9.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Vic Z.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very clean, homey place to stay.
2025 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 10 月 31 日)
Thank you for the great review! We're glad you found the home clean and comfortable. We’d love to host you again.
宿泊者限定の口コミ

6/10 (普通)

Wendie R.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
The property was fine. It does need a deep clean. The Wi-Fi was dreadful, and the TV signal was dreadful too!
2026 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 5 月 19 日)
Thank you for your review of Roskell Retreat. We appreciate your feedback and apologise that the cleanliness, Wi-Fi and TV signal did not meet your expectations during your stay. These are issues we take seriously and will be addressing with our cleaning team and looking into improving the internet and TV reception. We're glad the property itself was fine and hope we get the chance to provide a much better experience in future.
宿泊者限定の口コミ

10/10 (非常に良い)

Paula C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Tranquil Surrounds

We really enjoyed the surrounds and the local beach relaxing and great for long walks..
2023 年 7 月に 11 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 31 日)
It makes us very happy to hear of another wonderful experience our guests have had. We're pleased your stay at Roskell Retreat was relaxing!
宿泊者限定の口コミ

10/10 (非常に良い)

Leone R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Lovely

Lovely little house (everything we needed) with a huge fully secure pet-friendly back yard. Easy walk to the beach and the bistro at Club Callalah just over the road is well worth a visit too.
2025 年 4 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 19 日)
Thank you for your feedback. We're glad you enjoyed the well-equipped house, secure pet-friendly yard, and convenient location. Great to hear you also made the most of the nearby bistro. We hope to host you again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Francine K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Lovely cottage in great location

This cottage was exactly as described and had everything that we needed. The kitchen is well equipped and the beds were really comfortable. The street was quiet and the back yard has excellent privacy.
2022 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 11 月 28 日)
Thanks for leaving us a great review. We’re so glad you enjoyed your stay, and we can’t wait for you to visit again.
宿泊者限定の口コミ

10/10 (非常に良い)

Joshua D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice and Relaxing

This is a lovely spot to unwind, and being able to bring the pooch along is amazing.
2022 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 8 月 30 日)
Thank you for leaving a lovely review, we’re so glad you and your four-legged family members had a wonderful stay. We hope to see you all again with us soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Dorian G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Callala Tri

Perfectly fine property for a weekend away.
2024 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 10 日)
Thank you for your feedback! We're glad the property met your needs for a weekend getaway. We hope to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Lise

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We stayed 3 nights here and loved it. The kids and dogs loved running around in the backyard. It was safe and secure. Inside was clean and we had everything we needed. It's a nice easy walk to the shops or the beach. I highly recommend and would stay here again.
2025 年 1 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

mauricio e.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful cottage close to the beach

A beautiful space, well decorated, clean and with all the amenities that you need to have a wonderful time at the beach. We really loved the deco ‘theme’ of the cottage Thank you for having us.
2023 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 6 日)
Thanks for taking the time to leave a review. We’re so pleased that you enjoyed your stay and its proximity to the beach, nothing’s better than the sound of waves.
宿泊者限定の口コミ

10/10 (非常に良い)

Marina B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Cute comfy and convenient

Great place to stay for a quiet midweek at Callala Beach. Exactly as described, great communication, everything you could need.
2023 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 28 日)
Thank you for choosing to stay and for leaving us a stellar review. We’re pleased you enjoyed your stay, and hope we see you on another holiday with us soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Judy J.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Comfortable bungalow with large backyard close to the beach

Everything you need in quiet neighbourhood. Short walk to beautiful beach. Bowling Club with good food opposite and great Italian restaurant a short drive away.
2023 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 23 日)
Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.
宿泊者限定の口コミ

8/10 (良い)

Kerri-Ann B.

良かった点 : ロケーション

School holidays

We had a great stay and property has a lovely old coast feel. oven/cook top could use an upgrade and house a could do with a good dusting. would stay again.
2023 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 5 月 1 日)
Thanks for the awesome review, and for choosing to stay with us. We’re delighted you had a great time, and hope you can stay with us again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Karon R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

January 2023 Holidays

We thoroughly enjoyed staying at Roskell Retreat. Beautiful little home, large yard that our dogs loved. Easy walk to beaches and short drive to Myola. Across the road from the Callala RSL Club. Will book again
2023 年 1 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 10 日)
We’re so glad you enjoyed your holiday, thank you for taking the time to leave us a review. We are extra glad you got the most out of the area, it sounds like you love it as much as we do.
宿泊者限定の口コミ

10/10 (非常に良い)

Aggy N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Better than expected

Great house with everything you need. Big backyard, plenty of space inside. Wifi, board games, fully equipped and very well stocked kitchen. Fur babies will love it.
2025 年 1 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 24 日)
Thank you for your wonderful review! We're so glad you enjoyed the spacious house, big backyard, and the well-stocked kitchen. It’s great to hear the Wi-Fi, board games, and pet-friendly features added to your experience. We’d love to welcome you and your fur babies back anytime!
宿泊者限定の口コミ

8/10 (良い)

Eva I.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Roskell retreat

We really enjoyed staying at Roskell. Property had everything we needed. Backyard is perfect for kids and furry friends to run around. Fire pit was a highlight with our kids.It’s a bit of a walk to get to the beach though. Otherwise we had lots of fun!
2024 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 10 日)
Thank you for your feedback about Roskell Retreat! We're thrilled to hear that you enjoyed your stay and that the backyard and fire pit added to your experience—it's wonderful to know the space was perfect for both kids and furry friends. We understand the beach walk might feel longer depending on personal preferences, but the property is listed as a 5-minute walk to the beach. We're glad this didn’t detract from your fun-filled getaway! We hope to welcome you back again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Maria F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Comfy and clean

Perfect little getaway for me and my pet. Everything was exactly as listed and very clean. Would definitely book this place again. Thanks :-)
2023 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 27 日)
Thanks for leaving us a great review. It makes us happy to know you enjoyed your stay so much, and we look forward to having you again.
宿泊者限定の口コミ

10/10 (非常に良い)

Lara Jane

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful stay

We had a lovely little getaway in the perfect little house. It was clean and exactly as we expected - couldn't fault the house and the air con worked very well. The only thing was that there was only 1 roll of toilet paper which meant we had to quickly buy more for the trip. Overall a really nice stay in a lovely house which has a great location! :)
2023 年 11 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 6 日)
Thanks for leaving us a review. We’re so happy you enjoyed your stay, we love it there too. Come down again soon, we’ll always be happy to have you.
宿泊者限定の口コミ

10/10 (非常に良い)

Lynnda L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Everything you need in this lovely rental

My daughter and I and the school assistance dog had a relaxing stay in this pleasant property. It was clean and comfortable and we enjoyed the personal touches. It is located near the beach and shops and a short drive to bigger centres. It has a fabulous big back yard and it is in a lovely neighbourhood. It is the perfect place for some time away. I can highly recommend it.
2022 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 6 月 30 日)
Thanks for the awesome review, and for choosing to stay with us. We’re delighted you had a great time, and hope you can stay with us again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Kylie O.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Dog friendly & white Sandy beach

My dog & I loved the house so much we extended our stay by 3 nights. Secure yard with dog door & a verandah for shelter. Clean & comfortable & everything you need. Dog friendly Callala beach is pure white sand with gentle waves & not many people around. I’ll book again & probably stay even longer. Thanks
2022 年 10 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 11 月 6 日)
Thanks so much for leaving us a stellar review. We’re happy that you chose to stay with us, and hope to have you back again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Robert M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

South Coast beach stay

Very attractively presented little cottage, small but very adequate for our needs.Owner has gone to a lot of trouble and expense to ensue a comfortable stay.Huge, secure backyard for our dog. Apart from the constant rain, we had a very pleasant time .Would like to return another time as we would like to explore the area under more favourable weather conditions.
2022 年 2 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 24 日)
Thank you for choosing to stay, and for leaving us a stellar review. We’re pleased you enjoyed your stay, and hope we see you on another holiday with us soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Samantha M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A weekend escape

Roskell Retreat was perfect. All the requirements you need to relax away. A 5 minute walk to the beach, 2 minutes to the club, and a short car trip to the shops. We enjoyed the bbq, the spa, and the peaceful surrounds, we could hear the waves. Our dog loved the back yard. We would love to go back. Sam
2023 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 11 月 18 日)
Thanks for taking the time to leave a review. We’re so pleased that you enjoyed your stay and its proximity to the beach, nothing’s better than the sound of waves.
宿泊者限定の口コミ

10/10 (非常に良い)

GARETH A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Comfy quality

Our family of five slept comfortably. How two dogs love the big backyard! Note they are small dogs and it is very safe and secure. A short walk to the beach and a couple of eating options. The house was sparkling clean, nicely decorated, in the layout suited our family. Would be very easy to return.
2023 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you so much for taking the time to leave a review. We’re so glad you and your pets were able to enjoy together, hopefully you’ll all be back soon on your next holiday.
宿泊者限定の口コミ

10/10 (非常に良い)

Mick and Sarah O.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Better than expected.

I had initially decided to choose one of more than several other (privately let) properties based on cost and similar degree of furnishings, location, and other factors, however after processing through the booking I saw the other costs that were to be added on and which made the overall cost more expensive, which brought us back to this property. We were so impressed with the appearance of this property and how it was managed by the property agents, from go to whoa, with everything you could want to know about the property and the location having been provided. Made our stay hassle and carefree. We are now looking for other properties/locations managed by the same property agents. Very professional outfit managing a very tidy and comfortable property.
2023 年 5 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 5 月 19 日)
Thanks for the awesome review, and for choosing to stay with us. We’re delighted you had a great time, and look very forward to having you stay with us again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Shahn S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect Retreat

The house is pleasantly styled, neat and tidy. The backyard is expansive and properly fenced in. The beach nearby is beautiful and pristine, with dogs allowed off leash at certain times. The Callala Bay shops are close and there is a Club only a minute walk away. Overall a really nice getaway with all the mod cons we could have made use of if our stay was longer.
2022 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 3 月 4 日)
We’re so glad you and your family had a wonderful time. Thank you for taking the time to leave us a review, we really appreciate it, and hope we see you all again in the future.
宿泊者限定の口コミ

6/10 (普通)

Trent C.

良かった点 : ロケーション、掲載情報の正確さ

Good Accommodation, some hidden unexpected costs

The Accommodation itself was quite nice, albeit with some random rubbish laying around. Plus a few items laying near the front door or the side of the house. The lawn also needed mowing. The main drama with the listing is the inconsistencies with their charges, there was no mention of credit card fees anywhere until after we had our payment processed at which point the card was charged extra and the credit card charges appeared on the confirmation of payment. The second issue came when completing online check in, the website used mentions they will hold an auth payment as a bond and that no money will ever leave your account, however once card is provided for this they deduct $500 and hold it over as a bond. If all of this was transparent at the time of booking it would be ok but it leaves a bit of a sour taste when it is hidden.
2022 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 20 日)
Hi David thanks for your feedback. We advise all our guests in our rental agreement to contact us on arrival if there are any issues. Any lawn mowing (given weather is fine) or removal of rubbish can be easily sorted for you by our staff with a quick call to our office. Credit card is the only method of payment, and as such, fees do apply. The bond amount should be listed on the booking platform, and this is a freeze put on the amount by your bank. it will show as a debit amount but it's not actually taken from your account. in order for us to realase the bond after your stay (pending no damages ofcourse) you will notice what appear to be two transactions, a debit for the amount and then a credit for the same amount.

オーナーについて

オーナー : Professional Holiday Homes

オーナーのプロフィール画像
Our name is Professional Holiday Homes and we aim to live up to the word “Professional” in everything we do. The formula for our properties is based on the award winning holiday homes created by our CEO.

Our approach to property management is that we want you to feel that the property is your own for a few days. As such we limit our communications to a few important emails, but otherwise we will leave you alone! If you are looking for a host that provides welcome platters on arrival, champagne in the fridge and who will contact you throughout your stay, we may not be the right host for you.

What you will get from us are well equipped, fairly priced, pet and family friendly holiday homes that are loved by their owners.

We work in a people business and very infrequently things go wrong - if this happens we will do our best to rectify the situation immediately. In busy periods it may take us a few hours to get to messages so picking up the phone is the fastest and best way for us to provide you with the support you need in an urgent situation.

As we are a licensed real estate agent you can be assured that all properties are fully insured, meet fire safety standards and are registered with NSW planning.

Don’t just book any holiday home, choose a Professional Holiday Home!

言語 :

英語

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