After 15 years of wonderful VRBO experiences, we unfortunately felt very disappointed with this most recent booking. Upon arrival, we first learned that the condo we rented was completely surrounded by heavy construction, including jackhammers, electric saws, hammers and many other very loud power tools. We were then offered another condo in another building for part of the stay. It was nice but did not have the southerly gulf view we had been anticipating for several months. After four days, due to an incoming rental, we had to pack up and move to the original property we rented. The first two days were over the weekend so the noise wasn't a factor but the dust and dirt that accumulated from the work week left a fine layer of dust throughout the interior of the condo and the outside deck was covered in a thick layer of dirt and debris from the adjacent construction projects such that it become unusable. On the following Monday and Tuesday, work resumed shortly before 8:00am with a noise decibel level that made the property uninhabitable until 5:00 when the work ceased for the day.
We feel that we should have been informed in advance of the extensive work being done in the adjacent condos so that we may have found other accommodations that would have been more conducive to a long anticipated peaceful, restful and tranquil vacation.
Although a small adjustment (credit) was made to our account (after very difficult conversations/texts with the owner), we believe the entire situation should have been handled more professionally and more transparently.