Our stay 3 day dtay was significantly impacted by a lack of communication and timely resolution of ongoing issues. We checked in on Sunday but did not receive any meaningful acknowledgment of the problems until the day before we checked out. We were later informed that the owner had been made aware in advance of a scheduled power outage and internet issues and had reportedly been advised to block out that weekend, yet none of this was disclosed to us before arrival.After checkout, it took multiple follow-ups over three days to receive any response regarding compensation. We were also offered the opportunity to speak directly with the advisor handling our case, but that conversation never occurred. Ultimately, Evolve issued an 88.50 refund for the experience.While the property itself may be enjoyable when utilities are functioning normally, prospective guests should be aware that our experience was negatively affected both by the scheduled power outages and by the way the situation was handled afterward. Based on our experience, customer support was slow to respond, communication was limited, and meaningful assistance was not provided until after repeated follow-ups.