6/10 (普通)
Emma M.
2026 年 2 月 9 日
When we arrived the property seemed OK but once we’d been there for 24 hrs or so we realised it was not great. Overall cleanliness was poor, the floors were dirty, the shower drain in the wetroom/bathroom was full of hairs. The kitchen was lacking basic equipment like baking trays, storage containers etc. The non-stick pans were worn out. There were not enough glasses. Coffee cups were a miss match. The coffee machine still had a used coffee pod in it and hadn’t been cleaned. The coffee frother didn’t work. The vacuum cleaner was full of dust and the brush head was clogged with hairs. The were no sidelights in the sitting room/lounge area. The only lighting was from the overhead ceiling light. The bedrooms lacked sockets. Bedding was poor with no duvet covers-just sheets. An air conditioner remote control in a bedroom didn’t work. The wetroom/bathroom is a ridiculous feature for a rental. Anytime someone has a shower the whole room/floor gets wet requiring it to be wiped down. There was hardly any cleaning equipment to help us keep the place clean. We complained to the host but initially received no response. We complained to Vrbo and then got a response from the host who came out to see us. They arranged for more glasses, new pans, some cleaning equipment and also for a cleaner who came and cleaned a bit more. Overall, we were disappointed with this rental bearing in mind the cost of it over Christmas. We expected 5* but it was 3* at best.
Emma M.
2025 年 12 月に 18 泊滞在
