Chalet d 'Aspet：スロープ＆レイクビューズ！ 屋内ホットタブ！ インターネット！ セントラルヒート！

Hello Aileen, Thank you for leaving us feedback and a review. We are so glad that you were able to enjoy the amazing views this home has to offer. Also, that our team was able to assist you quickly. We hope you had a memorable and fun stay. We look forward to hosting you again! Kind Regards, Destination Big Bear

Hello Trisha, We are so glad to hear that you and your party had a 5 star stay at Chalet d' Aspet. Also, that you enjoyed the quiet neighborhood, the cleanliness , full kitchen, sheet/ linens provided, and the amazing views this property has to offer. We look forward to hosting and hearing from you soon! Kind Regards, Destination Big Bear

Hello Maria, Thank you for taking the time to write us a review. We are so happy to hear that this property Chalet d' Aspet was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear

Hello Kristen, Thank you for taking the time to leave us a review and feedback for improvement! Best Regards, Destination Big Bear

I'm glad to hear that you found the place to be good overall. However, I apologize for the issue with water in the room that caused a weird smell. That's certainly something that can affect the overall experience. On the positive side, it's great that the place was cute and offered a stunning view. It would have been helpful if the information about available parking spaces had been communicated beforehand, allowing for better planning. The fact that it can accommodate three cars is a definite plus. It's also good to know that the bathroom/bedroom arrangements are suitable for three couples, providing convenience and privacy. Thank you for sharing your feedback, and I hope that any inconveniences encountered did not overshadow your stay entirely.

Thank you for the review! We look forward to your next trip

Hello Ana, Thank you for leaving us feedback. We will definitely take your review and have it forwarded to the cleaning department. We appreciate you bringing this to our attention. Kind Regards, Destination Big Bear

Hello, Lee thank you for taking the time to leave us a review and give us feedback on the home. The home is a great fit for a smaller/larger group. The views from this home are the best, especially during the winter times. We hope you were able to catch a cocouple beautiful sunsets. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. We will defiantly see what we can do to upgrade some of the amenities in the home. We hope you come back soon, Destination Big Bear

Hello Renee, Thank you for taking the time to leave us feedback. We are very sad to hear that Chalet d' Aspet was not what you expected. The toilet was addressed and fixed. We do manage over 400 homes! If this home wasn't the right one for your party maybe we can find your perfect getaway. Our crew is always happy to help to address concerns or questions. Kind Regards, Destination Big Bear

Hello Anoush, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Big Bear is definitely a place for friendly neighborhoods:) we are happy to hear that home Chalet d' Aspet is nice. We really apologize that you got cleaning issue at the home. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff, Also we like to inform that if you reporting this to us during your stay so that we could get a vendor out to address the issue and felt glad to fixed it up during stay, We appreciate your suggestion on home and we definitely get this up for future guests. Thank you, Destination Big Bear

Hello Matthew, Thank you for taking the time to write us a review. We are so happy to hear that this property Chalet d' Aspet was all you expected in a home and that you and your group got to enjoy their stay. The views are just breathtaking. Hopefully, you were able to see one or two sunsets on your trip. We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. As we are the management company for the home this is something that we can and will address once notified for us to address. Inconvenience Highly Regretted. Kind Regards, Destination Big Bear

Hello Curtis, Thank you for taking the time to write us a review. We are so happy to hear that this property Chalet d Aspet was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation. Having a home that feels roomy, larger backyard,and having the bonus of a hot tub adds charter to the home We hope that some friendly yet competitive competition was going on while playing pool in the game room. Talk about the views in Big Bear, they are breathtaking. Hopefully, you were able to see one or two of our amazing sunsets. Come back again, Destination Big Bear

Hello Shelly, I am happy to hear you enjoyed the view and the kitchen. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. I want you to know we are taking account of everything you have listed about this property and are taking it under consideration. We have already reached out to our maintenance department to make sure this isn't a reoccurring issue. Thank you for staying with us! Warm Regards, Destination Big Bear

Hello Jason, Thank you for taking the time to write us a review. We are so happy to hear that this property Chalet d' Aspet was all you expected in a home and that you and your group got to enjoy their stay. The views are just breathtaking. Hopefully, you were able to see one or two sunsets on your trip. The hot tub has been addressed and fix. We hope you come to enjoy it soon. Come back soon, Destination Big Bear

Hello Cath, Thank you for taking the time to write us a review. We are so happy to hear that this property Chalet d' Aspet was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear

Thank you for your review and your feedback for improvements

Hi Autumn, thank you for your review and feedback for improvement!

We apologize for any inconveniences encountered during your stay, we are logging your feedback for improvment

Hi Christy, We are very glad to hear that you and your party had a 5 star stay Chalet d' Aspet. Also, that you were able to enjoy the amazing views this property has to offer. We do apologize for the inconvenience, but we do not supply detergent nor baggies. We have noted your considerations. Thank you.:) Kind Regards, Destination Big Bear

Hello Michael, We are glad to hear that Chalet d' Aspet was a great location for your Big Bear Getaway. Kind Regards, Destination Big Bear

Thank you for taking the time to leave us a 5 star review! We so look forward to hosting you again in the future and we give you our well wishes.