We love Ixtapa and have been there about 12 times.
The Monarca Principal was well kept, lots of staff.
The unit we rented was in fair condition, but not very clean . The air conditioner couldn’t be adjusted , so it was very cold with it on.
I didn’t realize that kitchen tea towels, a dish cloth , dish soap, toilet paper are not supplied with the 14 days we rented the unit . But we did get two old brown bath towels !!. I had to wash all the dishes , pots and pans , silverware etc. as they were placed back in the cupboards with food partials left on them. The microwave had gobs of rancid lard on the bottom of it and the smell was overwhelming, but it cleaned up very nicely as it’s quite new . The windows were dirty from the hurricane, we were very impressed because immediately after we mentioned it to the front desk a crew came up and washed them.