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Beautiful 9BR Pool Villa Sleeps 20 | 287

Beautiful 9BR Pool Villa Sleeps 20 | 287

Beautiful 9BR Pool Villa Sleeps 20 | 287の写真ギャラリー

プール
外観
ロビー
屋外ダイニングエリア
専用キッチン

口コミ

10段階中8.0
とても良い

おすすめポイント

  • テーブルサッカー (敷地内)
    希少 - テーブルサッカーを楽しめます。
ベッドルーム 9 室バスルーム 5 室定員 20 名

人気の設備とサービス

  • プライベートプール
  • 敷地内のホットタブの数 - 1
  • ガレージ駐車場あり
  • キッチン
  • 洗濯機
  • 冷房

周辺ガイド

地図で表示
Davenport, FL
  • Place, チャンピオンズゲート ゴルフ クラブ
    ‪車で 5 分‬
  • Place, ポスナービレッジ
    ‪車で 6 分‬
  • Place, レユニオン リゾート ゴルフ コース
    ‪車で 8 分‬
  • Airport, オーランド, フロリダ (MCO-オーランド国際空港)
    ‪車で 37 分‬

客室 & ベッド

ベッドルーム 9 室 (定員 20 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

シングルベッド 2 台

ベッドルーム 4

クイーンベッド 1 台

ベッドルーム 5

クイーンベッド 1 台

ベッドルーム 6

シングルベッド 2 台

ベッドルーム 7

クイーンベッド 1 台

ベッドルーム 8

クイーンベッド 1 台

ベッドルーム 9

シングルベッド 2 台およびシングル二段ベッド 2 台

バスルーム 5 室

バスルーム 1

バスルーム 2

バスルーム 3

バスルーム 4

バスルーム 5

その他のスペース

キッチン
ダイニングスペース

この施設について

Beautiful 9BR Pool Villa Sleeps 20 | 287

Sleeps 20 in this spacious 9-bedroom Champions Gate pool home featuring a private spa, color-changing LED pool lighting, full game room, and themed bedrooms. Just minutes from the Oasis Club and Disney, this professionally managed retreat is ideal for multi-family vacations and reunions seeking space, comfort, and resort-style amenities in a quiet community setting.

Designed specifically for large family vacations and group travel, this 9-bedroom, 5-bathroom home comfortably accommodates up to 20 guests while maintaining privacy, flow, and functionality.

Capacity & Layout

• Sleeps up to 20 guests
• 9 bedrooms / 5 bathrooms
• Multiple sleeping configurations for flexible group needs
• Open-concept living & dining area built for gathering
• Fully equipped kitchen ideal for extended stays

Private Outdoor Experience

• Screened-in pool & spa
• Color-changing LED lighting that transforms evenings
• Covered lanai seating for outdoor dining
• Quiet, family-oriented resort community

Whether relaxing in the spa after a park day or enjoying late-night swims under LED lighting, the outdoor space delivers a true Florida resort feel.

Entertainment for All Ages

• Dedicated garage game room
• Themed children’s bedrooms for immersive stays
• Smart TVs throughout
• Reliable high-speed WiFi

Resort Amenities – Oasis Club Access

• Lazy river
• Water slides
• Resort-style pool
• Fitness center
• Clubhouse dining

The Oasis Clubhouse is open daily from 9am to 9pm

This home performs best for responsible family vacations, reunions, golf trips, and extended Orlando stays seeking both space and resort access — not events or party gatherings.
Professionally managed for smooth check-in, responsive communication, and consistent guest experience.

OTHER THINGS TO NOTE

• Pool heating is $70 (1–5 days). Please request at least 48 hours prior to arrival. Heating can take up to 24 hours.
• The spa and pool operate on the same heater system. Pool heat must be added for spa heat.
• Self check-in anytime after 4PM via secure electronic keypad.
• Primary booking guest must be 21+.
• No pets currently permitted.
• This home is located in a quiet residential resort community. Parties, events, and disruptive gatherings are strictly prohibited.

Want to check-in early or have a late checkout? Let us know two days in advance, and for an additional fee, we'll do our best to accommodate your request. Pool/hot tub heating is available for $70 every five days, and if your property has a grill, please note there is a cleaning fee of $29.95. We provide a washer and dryer for your convenience but kindly ask that you bring your own detergents.
Many of our homes are pet friendly, but this one is NOT PET FRIENDLY. A pet fee of $500 dollars will be charged to the card on file for any violations of this rule.

Guest booking must be 21 years of age or older.

日付を指定して料金を検索

類似した宿泊施設

プール
Luxury 9 bd/5 Bath with private Pool and Spa Home 194
Kissimmee
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 8.6、非常に良い、(65 件の口コミ) 件の口コミ
Luxury 9 bd/5 Bath with private Pool and Spa Home 194

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 9732010
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
施設における煙感知器の有無について、オーナーから情報提供はありません

周辺地域について

ダヴェンポート

このバケーションホームは、フォー コーナーズのチャンピオンズ ゲート地区にあり、テーマパーク近くに位置しています。アクティビティを楽しむなら、レユニオン リゾート ゴルフ コースやミスティック デューンズ ゴルフ クラブがおすすめ。買い物を楽しむなら、オールド タウンやディズニー スプリングス™はいかがでしょう。子供連れで楽しむならウォルト ディズニー ワールド リゾートへ行ってみましょう。ESPN ワイド ワールド オブ スポーツ コンプレックスでイベントや試合が予定されてないかチェックしてみるのもおすすめです。水泳などのウォーターアクティビティ、ワイナリーツアーをはじめとするアクティビティを満喫しましょう。
オーランドのバケーションホームをもっと見る新しいウィンドウで開く
地図
Davenport, FL

周辺情報

  • チャンピオンズゲート ゴルフ クラブ - 車で 5 分 - 4.7 km
  • ポスナービレッジ - 車で 6 分 - 5.8 km
  • ハイランド リザーブ ゴルフ クラブ - 車で 7 分 - 7.8 km
  • ノースイースト リージョナル パーク - 車で 7 分 - 10.2 km
  • レユニオン リゾート ゴルフ コース - 車で 8 分 - 8.3 km

交通案内

  • キシミー駅から車で 24 分
  • キシミー ゲートウェイ空港 (ISM)から車で 32 分

レストラン

  • ‪Wawa - ‬車で 7 分
  • ‪McDonald's - ‬車で 7 分
  • ‪Chick-fil-A - ‬車で 8 分
  • ‪Chick-Fil-A - ‬車で 6 分
  • ‪Dutch Bros Coffee - ‬車で 6 分

よくあるご質問

Beautiful 9BR Pool Villa Sleeps 20 | 287にプールはありますか ?

はい、この宿泊施設にはプールがあります。温水プールなどがあります。

Beautiful 9BR Pool Villa Sleeps 20 | 287の宿泊料金はどのくらいですか ?

2026 年 8 月 13 日 現在、2026 年 9 月 7 日 に大人 2 名でBeautiful 9BR Pool Villa Sleeps 20 | 287に 1 泊した場合の最低料金は ￥17,737 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Beautiful 9BR Pool Villa Sleeps 20 | 287はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Beautiful 9BR Pool Villa Sleeps 20 | 287の駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Beautiful 9BR Pool Villa Sleeps 20 | 287のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Beautiful 9BR Pool Villa Sleeps 20 | 287のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Beautiful 9BR Pool Villa Sleeps 20 | 287はどこにありますか ?

フォー コーナーズにあるファミリー向けのこのバケーションホームは、チャンピオンズゲート ゴルフ クラブから 4.6 km、ポスナービレッジおよびダベンポート湖から 10 km 圏内です。ハイランド リザーブ ゴルフ クラブおよびフォー・コーナーズFCも 10 km 圏内です。

口コミ

8.0

とても良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 19 件の口コミ中 10 件が非常に良い
評価 8 - 19 件の口コミ中 4 件が良い
評価 6 - 19 件の口コミ中 2 件が普通
評価 4 - 19 件の口コミ中 0 件が不満
評価 2 - 19 件の口コミ中 3 件が非常に不満

8.4/10

清潔度

4.0/10

設備とサービス

2.0/10

施設のコンディションと設備

9.8/10

チェックイン

8.8/10

コミュニケーション

9.6/10

ロケーション

8.6/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Betty C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great stay

A little far from certain places but great stay overall
2025 年 5 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 6 月 6 日)
Thank you for your feedback! We're glad to hear you had a great stay overall. While the location may be a bit farther from some spots, we hope the comfort and amenities made up for it. We’d love to welcome you back anytime!-EH
宿泊者限定の口コミ

2/10 (非常に不満)

Darnell F.

良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
From the time we check in on June 29 - July 5 was a nightmare I would not recommend this house to 281 day one B was immediate at the door by trash got into the house. It was over 100 hot. The air conditioning wasn’t working. I had my handicap mom with me at the driving for nine hours. Had to wait for me to get there it took him an hour and a half to work on the air conditioner then trash was left in the kitchen trashcan every other day we had to call we’ll complain the TV keep going in and out after paying 3189 for a seven day day please do not book this house. It is a total nightmare. A lot of stuff was outdated I would never ever went with them again. They need to update the furniture that iron board is broken. They keep telling me that they will give me a refund today is June 10 they just responded back to me sending me a refund of 170 only 25% of a one night stay compared to we stay seven days please I do not advise anyone to book with this company. Stay away from Championsgate on top of that the bedroom downstairs. Downstairs and start raining and the roof had to get replaced, causing the inside sheet rock to fall down in the bedroom. We had to move my handicap mom out of the room.
2026 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 7 月 15 日)
We would like to clarify that we provided assistance throughout your stay and addressed the concerns reported as quickly as possible.When the AC issue was reported, we immediately sent someone to inspect and repair it. Regarding the outdoor trash, this is managed by the HOA, but we also assisted by removing it. The kitchen trash was not reported at check-in, and we have HK documentation confirming there was no trash left before your arrival. We replaced the ironing board as requested. The most significant issue was the roof which was caused by the rains. Once we became aware of the situation, we offered to relocate you at no additional cost to ensure your safety; however you chose to remain in the home.The internet were also related to the severe weather conditions. We processed a refund according to our policy based on the circumstances of the stay. We have hosted guests before your reservation and have continued hosting guests afterward without similar concerns being reported. -IHM
宿泊者限定の口コミ

10/10 (非常に良い)

Janice W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Everything was good. The refrigerator ice maker did not work
2025 年 11 月に 3 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Uniquely Y.

良かった点 : チェックイン、コミュニケーション、ロケーション

Great Property

Some of the Furniture in common areas need to be upgraded, they are showing stains and strains. Other than that it was a great property!
2025 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 3 日)
Thank you for your feedback! We're glad you enjoyed the property overall. Our team will assess it and plan for the necessary updates. Your input helps us improve, and we’d be happy to host you again in the future! - Jr
宿泊者限定の口コミ

10/10 (非常に良い)

Felicia N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great stay!

The house was beautiful and in a great location. All 5 families had enough room and space, and the kids loved playing air hockey in the finished garage when they weren’t in the pool! The management company was excellent with response times and made it easy to rent. We will certainly be back!
2023 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Thank you for your wonderful review! We are thrilled to hear that you had a great stay at our property. We pride ourselves on providing excellent customer service, so we're glad to know that our management company was responsive and made the rental process easy for you. We look forward to welcoming you back in the future and providing you with another enjoyable stay. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you once again for choosing our property!
宿泊者限定の口コミ

10/10 (非常に良い)

Teshon W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

It was fine

It was a good, clean property. It had a lot of space which was good and the location was close to all the stores I liked
2023 年 12 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 10 日)
Thank you for taking the time to share your feedback. We're glad to hear that you found our property good and clean, with ample space for your needs. The convenient location near your preferred stores is certainly an added benefit. If there are specific areas where we can further enhance your experience or if you have any suggestions, please feel free to let us know. We appreciate your stay and hope to host you again in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Chiquita B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

HOME

THE REFRIGERATOR WAS THE ONLY PROBLEM MY FOOD SPOILED
2025 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 18 日)
Thank you again for staying with us, and we hope to have the opportunity to host you under better circumstances next time. - Jr
宿泊者限定の口コミ

10/10 (非常に良い)

Bigbig

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

amazing

I would recommend this to anybody with a large
2024 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 30 日)
Thank you so much for expressing your appreciation in this review. We're thrilled that your stay with IHM Vacations brought you joy. We eagerly anticipate the opportunity to host you again soon!-EH
宿泊者限定の口コミ

8/10 (良い)

john w.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family Time

Our daughter graduated college and we invited 15 family members down for the graduation. We rented this house because ours could not accommodate all of the visitors. The house was clean, spacious and accommodated all of my guest perfectly. The house has a private pool and jacuzzi. The community club house has a very large pool with a lazy river and a kiddy waterslide. The clubhouses also serves food and drinks. You can’t go wrong with this home for a large family.
2025 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 9 日)
Thank you for your review! We're so happy to hear that the house worked well for your family during such a special time. It's great that everyone had enough space to enjoy the private pool, jacuzzi, and the clubhouse. We hope to welcome you back in the future! -VA
宿泊者限定の口コミ

10/10 (非常に良い)

Angel P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Uncle

Comfortable so close to the parks, the pool amazing The only issue I have is the furniture in all the house need to be replaced in the future but the rest I love it 👍🎁🎈
2023 年 12 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 30 日)
Thank you for your positive review, and we're thrilled to hear that you found our property comfortable and enjoyed the proximity to the parks. We're also delighted that you loved the amazing pool – it's always great to provide a relaxing and enjoyable experience for our guests. We appreciate your feedback regarding the furniture, and we understand the importance of maintaining a fresh and inviting atmosphere. Rest assured, we take your comments seriously, and we will be sure to share them with the homeowner. Your input is valuable as we strive to continuously improve our accommodations. If you have any additional suggestions or specific details about the furniture you'd like to share, please feel free to reach out to us directly. We want to ensure that your future stays with us exceed your expectations in every way. Thank you again for choosing our property, and we look forward to hosting you again on your next visit to the area!
宿泊者限定の口コミ

6/10 (普通)

Cathy H.

良かった点 : チェックイン、掲載情報の正確さ

Plenty of room

The number of rooms and layout was fine. The kitchen sink & dishwasher had no hot water and it was lacking things like a can opener and enough silverware for a group. The carpet on the stairs was very dirty. The pool area was great!
2023 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for sharing your experience with us, and we appreciate your positive comments about the number of rooms and layout, as well as the great pool area.We apologize for the inconvenience. We're grateful for your valuable input, and we hope to have the opportunity to host you again, providing an improved experience on your next visit.
宿泊者限定の口コミ

10/10 (非常に良い)

Guideon G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Awesome place!

We had an incredible stay at this property! The place was absolutely spotless, which made us feel right at home from the moment we walked in. The management crew was fantastic—very responsive and eager to make our experience perfect. One small issue was that the balls and pucks for the games were missing when we arrived. However, as soon as I let the management team know, they brought replacements over right away. Their quick response and attention to detail really stood out to us. Overall, this was an amazing place to stay, and we would absolutely book it again. Highly recommend for anyone looking for a clean, well-maintained property with a great management team!
2024 年 12 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 12 月 14 日)
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had an incredible stay and felt right at home. We're glad our management team was able to quickly resolve the issue with the games and that their responsiveness made a positive impact on your experience. We truly appreciate your kind recommendation and would love to welcome you back anytime. Thanks again for choosing us, and we look forward to hosting you again in the future! -FB
宿泊者限定の口コミ

10/10 (非常に良い)

Amie K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect for our needs

We took a large group of teens and parents to Rock the Universe at Universal. We didn't want to stay in a hotel and be separated all weekend and have to eat out for every meal. The house allowed all of us to stay together and enjoy meals together in a quiet setting. The kids enjoyed the decorated rooms and the game room, and the parents liked having enough space for all to have their own bedrooms. The house was well stocked with towels and kitchen items and was very clean. I've booked with Insight Hospitality before and they're very good at communication and their properties are well-kept. Thank you!
2023 年 1 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 7 日)
Hello Amy, thank you for taking the time to review us. We are very happy you all enjoy your stay and hope to have you here soon again.
宿泊者限定の口コミ

8/10 (良い)

Keshia B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great for Families

Overall, the property met our needs. It was clean and decorated nicely. It would have been nice to know that the spa was not heated and required additional fee before booking. There were some defects ( stove was not plugged in, one bedroom was warmer than others and we had to turn the AC down lower for all to force cooler air, could use some more pots & kitchen utensils for families that cook and kitchen faucet was loose). Property management responded but sent someone we couldn’t communicate with due to language barrier. Our family enjoyed their time without these minor items.
2023 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank you for taking the time to leave us a review and sharing your feedback. We're glad to hear that the property overall met your needs and that it was clean and nicely decorated. We apologize for any inconvenience caused by the unheated spa and the additional fee, as well as the defects you encountered during your stay. We appreciate your suggestions regarding the kitchen utensils and pots, and we will definitely take that into consideration for future improvements. We apologize for any miscommunication due to the language barrier with the person we sent to address the issues. We will make sure to improve our communication processes to avoid such situations in the future. We're pleased to know that despite these minor items, your family still enjoyed their time at the property. We value your feedback as it helps us enhance the experience for future guests. Should you decide to visit again, we'll strive to provide an even better stay. Thank you once again for your review and for choosing our property.
宿泊者限定の口コミ

2/10 (非常に不満)

Naji

気になった点 : 設備とサービス、施設のコンディションと設備、コミュニケーション
This property was absolutely TERRIBLE!! The home is absolutely beautiful, but the property upkeep & maintenance was the worst experience ever. For starters, the home was not the cleanest. Hair in the shower, marks all over the walls, carpet was stained everywhere. & then the amount of things that were broken! The dishwasher, the washing machine, the heating for the hot tub, the filter for water in the fridge, no hot water, all broken!! We called maintenance literally 10 times for them to come out and not be able to fix anything! All we received were emails stating it could not be fixed and another technician would come & they never came! If looking at this property, if you want nothing but problems and don’t want to be on the phone your entire vacation trying to get things fixed, I suggest looking elsewhere!
2024 年 6 月に 4 泊滞在
Authorからの返信 (投稿日 : 2024 年 7 月 7 日)
Hi Shakirah ,We sincerely apologize for the inconveniences you experienced during your stay. We regret to hear about the issues with the water heater and the washing machine. Due to the severity of the situation, we had to call in another technician for resolution, after we sent our maintenance team. Regarding the cleanliness of the property, we did not receive any photos or messages reporting poor cleaning or broken items during your stay. We prioritized addressing the issues you reported with our maintenance team and escalated to a third-party service for further assistance. We truly appreciate your feedback as it helps us improve our services. We hope to have the opportunity to provide you with a better experience in the future. We are glad to hear the house was beautiful and you liked it. -EH
宿泊者限定の口コミ

6/10 (普通)

Tynesha S.

良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ

Worst experience-Wrong Description

This has been the worst Florida’s Vaca experience yet. First, the description of the house is wrong. I brought this to their attention prior to getting there and nothing was clarified. Please be aware. There is NO bedroom with three full size beds. Also the layout mentioned is incorrect as well. Which completely through off our sleeping arrangements. We requested for the pool heat to be removed one hour after arriving. After numerous phone calls and emails it was not turned off until 3 days later. Rendering the pool unusable for those days. I am still awaiting a refund for that. Lots of broken item in the house (that were noted and sent to management upon our arrival). Safety issues with Nails sticking out of a door to the noted Kids room. Comforters peeled back and noticed dirty spot on them. Then with all the TVs provided in the house, only 2 had cable and another 2-3 with Roku tv. So if you do not stream then you have no access to watch tv. It was horrible. I don’t think it has anything to do with VRBO but more IHM Vacations. Hopefully they’ll at least update their description so that other will be prepared for the lay out they will find.
2023 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 21 日)
Hello Tynesha. We sincerely apologize for the disappointing experience you had during your stay. Your feedback is extremely important to us, and we take your concerns seriously. We regret that the description of the house did not match your expectations and caused confusion. We are working to ensure that our descriptions are accurate and informative. Your comments regarding the layout and sleeping arrangements have been duly noted, and we will strive to provide more accurate information in the future. We understand the frustration you experienced with the pool heat request. It's regrettable that there were delays in addressing your request promptly. We are actively addressing this issue to improve our response times and ensure a more seamless experience for our guests. We apologize for the broken items in the house and any safety concerns you encountered. Your notes to the management team upon arrival are valued, and we are committed to addressing these issues to enhance the quality of our accommodations. Your comments about everything have been heard, and we will use your feedback to improve our services and communication. We genuinely appreciate your input and hope to have the opportunity to restore your confidence in us. We are taking steps to update our descriptions to ensure that future guests have accurate expectations of the layout and amenities. Thank you for bringing these matters to our attention, and we sincerely apologize for any disruptions this may have caused to your vacation. Your feedback will help us make necessary improvements and provide better experiences for our guests.
宿泊者限定の口コミ

2/10 (非常に不満)

David

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション

Overall house is fine but dealing with management is a disaster

As someone who has been staying in championsgate for many years, I understand not everything always works out and each house comes with some issues. With that being said the amount of issues we encountered and the lack of response to fix them was shocking. We came into a somewhat dirty house, there was a broken bed which housekeeping made yet left it broken. There was a leak from the ceiling in the middle of the living space every time someone showered. It was not a new leak either as we saw several other water stains on the ceiling in the same area. A broken washing machine which was not fixed even though we were there for two weeks. Although paying for spa heat, the spa never heated. One of the biggest reasons we took this house is for the spa which we couldn’t even use. I was lied to several times about it “being fixed” , then told I never reported it broken, then was told by the same maintenance guy that this pool and spa only heat to one temperature (which I know is a lie as I’ve been to 7-8 houses in championsgate before). There were other issues like the broken air conditioner but at least those were fixed after a few hours. As mentioned issues always come up but the amount of phone calls I had to make in order to get anything fixed was beyond frustrating. I did reach out to upper management after our stay about our issues and was given a slight refund which was appreciated. The house itself was fine but good luck if have any issues and need managements help.
2023 年 4 月に 16 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 5 月 5 日)
Dear David, Thank you for taking the time to share your recent experience at our vacation rental. I'm so sorry to hear that your stay was not up to your expectations and that you encountered several issues during your stay. Please know that we take all guest feedback seriously, and we have taken immediate steps to address the issues you have mentioned. We are sorry that our response to your concerns was not as timely as you had hoped, and we will work diligently to improve our communication and response times in the future. It is our goal to provide each guest with a comfortable and enjoyable experience, and we are sorry that we fell short of that goal during your stay. We appreciate your loyalty as a returning guest, and we hope to have the opportunity to host you again in the future and show you the improvements we have made. Thank you again for your valuable feedback, and we wish you all the best in your future travels.
宿泊者限定の口コミ

10/10 (非常に良い)

Fellisia M.

良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
2026 年 6 月に 3 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Betty C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
2025 年 9 月に 5 泊滞在

オーナーについて

オーナー : IHM Vacations

オーナーのプロフィール画像

言語 :

英語, フランス語, スペイン語, ポルトガル語

プレミアオーナー

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