Pulling into the resort I was very pleased to see a security guard at check in. We were on the 16th floor or renaissance tower. As soon as the elevator opened up to our floor I knew this was not going to be good. The long hallway was filthy, smelled like mildew, broken pieces of metal, fire extinguisher just sitting on the floor, very stained carpet, an air conditioner in the hallway. When we opened our condo door it was filled with the strongest smell of cleaner. The master bath and master bedroom smelled like cigarettes. The bathtub was not cleaned, appeared to be urine on the floor. The pullout sofa mattress cover was filthy with I’m not sure what all was on it, it was disgusting. We did not use the pullout couch bc of this! 2 smoke detectors were pulled off the ceilings. The condo is situated beside ocean lakes campground. And just a warning, after the live music which is played till 11pm a huge crowd of kids and young adults(no joke about 100 of them) will come out onto the beach and stay till about 3am yelling, screaming and shooting fireworks. Zero security came out to them.You have to walk all around the building to get to the beach access(I was not told this when I booked due to maintenance.The food/bar area outside was very good and priced well. We had to wait over 1hr to get on an elevator to checkout. This was a nightmare for everyone. I did contact the property manager and asked for a discount or refund of some sort. I received nothing. DO NOT STAY HERE!