Near Beaches, Skiing & Hiking! Tahoe Mtn Retreat

Hi Stacie, we passed your comments on to the homeowner who would like to share the following: We strive to ensure that our guests have an exceptional experience with us and provide elevated levels of hospitality. We're glad to hear you had a pleasant stay! - Our goal is to ensure our guests have access to a well-equipped kitchen, which includes a range of condiments like soy sauce, salad dressing, ketchup, mayonnaise, and others. We can assure you that our housekeeping team regularly checks the expiration dates of these items. During our recent visit, we confirmed that none of the condiments had passed their expiration date. - Regarding the couch, I've taken steps to maintain its cleanliness. This year, I've arranged for professional cleaning services twice, and whenever they come to clean the carpets, I make sure to have them include the couch in the cleaning process. In addition, our housekeeper occasionally vacuums the couch. Lake Tahoe experiences a "pollen season" from spring through summer. During this period, everything turns yellow, and if the back slider is left open, pollen will find its way into the condo. - Communication is important to us and we wish you had reached out to us during your stay so we would have had the opportunity to address any concerns you had. We truly do our very best to deliver an exceptional experience, and we are confident that future guests will have excellent stays.