2Bdrm + Loft Shirana Penthouse Mountain Village Core Ski in / out

Glad you had a good time! We treasure our place there!

Hi! Would you be able to message me some details so we can get this fixed?

Yes! The one living room tv is complicated to use because of the many components. Once you are shown once how to use it it’s easy! That being said, we decided to replace the living room tv so it’s easier for newcomers. The tv was supposed to be replaced at the end of January but got delayed. Hopefully will get done this week and won’t be an issue!

We are switching to spectrum cable. Mountain village cable has been very unreliable. I never even got a report after they switched out the box while you were there. I did replace the desk with an oversized chair. Personal preference. The picture was merely to show the view towards the east, which I love.

Thanks for letting me know about the broken leg on the couch. I would mention that is what the local management company is there for! If you have any problems during your stay, they are there to come fix it and are available 24/7. They have to know about the problem however. I can also relay messages to them as well and they would have promptly come to fix the problem. The unit is checked prior to every arrival (pre arrival check) and the broken leg was either missed or not broken when they evaluated. I ordered a custom made, feather top leather sofa today that will be delivered as soon as its ready for a replacement. As for the TV, we subscribe to mountain village cable, the only cable service available in mountain village. I believe there are 120 channels. The bedroom TV is wifi enabled as well and you can connect to Netflix and HBO.

I am appalled at your problems with lighting and with the sink not working. Totally unacceptable. We use a local management company and I will be discussing this in detail as we pay and additional $50 before each guest arrives for them to walk through and check for just these sorts of things. I was made aware the key to the garage went missing in August (it was there when we were there in July) and the condo association was in the process of rekeying the door and providing new keys. These things do complete on "mountain time" but I will call today. Additionally, housekeeping is supposed to keep the blinds drawn while guests are not there. We stayed for 2 weeks in July and the blinds in the great room def have to be drawn from noon until about 3pm to keep the sunlight from heating up the room. Obviously this is because there are a million west facing windows. There actually is a portable AC unit in one of the closets but I have never found it necessary. It cools off briskly at night and I love the mountain air.Most places in Mountain village dont have screens because the bugs are not really an issue. We keep the windows open all day and night (no crime either) without issue. I think it may be in part the altitude and part because the windows tilt out instead of sliding up but we have had maybe one bug inside ever that I can remember. These are legitimate issues with the management co that I can assure you will be addressed immediately. Thank you for bringing this to my attention. We have young kids so we typically stay in mountain village for the concerts, the outdoor movies, and I love the restaurants close by: the village table, tomboy tavern, Satay and Altezza are all excellent. If you are looking for more late night drinking, Telluride definitely has more of a bar scene. Mountain village is more of a drink wine by the fire atmosphere.

Hi Stephanie- would you be able to message me some details so we can get this fixed?

It is 3 stories tall! That is a lot of stairs

Thank you! We love and are very proud of the space!

Glad you had a good time. There is actually a large drip coffee maker but i put it in the cabinet just before your arrival in lieu of the keurig which I prefer. The keurig does take about a minute to heat up, so when you press the button it doesn’t process immediately. The cable is the mountian village cable which is the only cable available locally.