The property I booked was changed the day of my arrival. The new property was presented as we were upgraded. That was a huge stretch! The property was tired, dirty and lacking. The backyard contained the private hottub. Due to the unkept yard, the old bedframe pieces laying in the grass and the uncleanness of the house, none of us were willing to open or use the hottub. From something running down the wall in the bathroom, to the showerheads dropping black sediment and the dirty shower floor, this was not what we were expecting. After finding mold in the countertop ice maker, because the refrigerator unit was broken, we had to go purchase paper products and a coffee maker. We did contact the owner, who immediately started a group text with the cleaners. They did come in to "reclean" the areas that we took pictures of, however, she was quick to say not all of our concerns were cleaning issues. The owner purchased and had delivered new dishes, silverware, cups, pans, bakng sheets and an ice machine (still in boxes) to the house while we were away that day. We used all 3 rooms downstairs and 1 bed upstairs. The mattresses and bedding have definitely well used and need to be replaced.