2/10 (非常に不満)
Shawna D.
2024年1月7日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Seemed great at first
We loved the space and the area, however, we did find by the end of our stay, to be accused of damage beyond our control. A soft wall behind the toilet paper holder led to damage. A difficult to open sliding bathroom door led to the handle becoming loose. Food under the table from previous guests, not enough dinnerware for the advertised and booked amount of people. And a missing fire/smoke detector on the second floor where all of the bedrooms are located. This location advertised a working fireplace, which did not work. We were also accused of breaking a vase, which was already broken upon our arrival. Not to add to the list, but we also found a flea in one of the beds. We were locked out due to issues with the door code.The manager was always easy to contact and responded quickly to our issues, even though they were not always actioned upon. The process of being accused of damage has been frustrating and expensive and has led to hesitation to book again with VRBO. We are sad to have had our stay end this way.
Shawna D.
2023 年 12 月に 3 泊滞在
