Camp-Style Cabin Near Pigeon Forge: Fire Pit, Deck

We are so glad you enjoyed your stay and we hope to see you back in the future

From the owner: "Thank you for sharing your feedback. We’re glad to hear that you found the property well-maintained overall, and we truly appreciate you bringing the hot water capacity and driveway concerns to our attention. We understand how important comfort and safety are during a stay. Since your visit, we’ve taken steps to address the hot water issue by reviewing the system and exploring upgrades to better accommodate larger groups. We’ve also added clearer guidance about the driveway and are evaluating additional maintenance improvements to ensure an even better guest experience moving forward. Our goal is always to provide a welcoming, comfortable, and safe environment for every traveler, and we’re grateful for feedback that helps us continue to improve. We hope to have the opportunity to host you again in the future."

Hi Vicki, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following: During the guests' stay, we made diligent efforts to address the issue with the freezer. We engaged with an appliance company to conduct the necessary repairs. On the scheduled day for the appliance company's service, unfortunately, they did not communicate until almost 6:30 PM. Recognizing the late hour, the guests expressed a preference not to proceed with the service at that time.. Given their last day on vacation and the desire to enjoy their time, the guests opted not to proceed with the repair. Since then, we have successfully repaired the freezer to prevent any future issues. While we were not made aware of other concerns during the guests' stay, we are committed to addressing them promptly now that we are aware. We truly go above and beyond for our guests and are confident that future guests will have excellent stays!