Our time in KW was wonderful, the location of our rental, perfection.
The cottage was a bit "worn", especially for the price we paid per night. And there were no basic amenities: soap, shampoo, tissues, a welcoming bottle or wine...or water.
While our linens were clean, they were noticeably stained, and the pillows were like sleeping on sandbags~ very uncomfortable. The mattress was not very good, either.
The lamps in the master need harps as the shades flop around.
These are little things that speak to the quality of the place, and they should be attended to.