ワーフリゾートの素晴らしいコンドミニアム〜美しい景色〜エキサイティングなリゾートのアメニティ

Thank you for your feedback! We are delighted to hear that you found the condo clean and the bed comfortable. We apologize for the inconvenience with the initial door code and appreciate your understanding. We will certainly look into providing instructions for the TV in the living room to improve our guests' experience. We hope to host you again in the future.

Hello Eric, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

Hello Brock, Thank you for sharing the positive review. Hope to see you again in the near future! Kindest Regards, Your Southern Team

Thank you for this feedback Stephanie. We are so happy that you enjoyed your vacation and were able to get with our client care teams for everything you needed! We will certainly check the mattress to see if it is time for a replacement. We hope we will see you again soon! Kindest Regards, Your Southern Team

Hello Nashelle, Thank you for sharing the positive review. Hope to see you again in the near future! Kindest Regards, Your Southern Team

Hello Jack, We appreciate you bringing these maintenance items to our attention! Sometimes we are not notified of such things until guest departs. We would have been happy to fix this during your stay. Hope to see you back next year! ~Your Southern Team

Thank you for your review Hannah! We are so happy that you enjoyed your vacation and that your toddler got to enjoy some pool time! We would love to see you again next time. Kind Regards, Southern Team

Hello Jeff, Thank you for taking the time to review your stay. We wish we would have heard from you while you were in-house so we could rectify these issues for you. We will make sure to set up a quality control inspection to check on the items you have mentioned. We would love the opportunity to host you again! Sunny Regards, Your Southern Team

Hello, Thank you for sharing your concerns with us, we have addressed them with our team. We are glad you were still able to enjoy your vacation and you liked this condo! Come back and visit with us again soon! ~Southern Vacation Rentals

Hello Kelly, Thank you for your review and feedback. We are glad to hear you had a great experience. We appreciate you leaving some knives in the property. If you had let us know we would have loved to replace those for you, without you having to buy them. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

Hello Melissa! Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

Hi Marcus, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and they are currently being addressed.

Jayme, Thank you for providing feedback in regards to your recent stay with us. We are sorry to hear of your experience and assure you we strive to provide the highest quality of care and service along the Gulf Coast. We have relayed your comments and concerns to our Property Conditions Staff and appreciate the opportunity to improve on our quality of services. Kind Regards, Your Southern Team

Hello Courtney, Thanks so much for taking the time out of your day to leave us your review and feedback. On behalf of Southern Vacation Rentals, we are very sorry to hear about the issues that you encountered during your stay with us. We recognize that in our line of work, relaxation and ease of stay is of the highest importance and hate to see that we were not able to provide our best quality of work. We are looking into the details of your review to see where our process has failed, to prevent this from happening to future guests. While this does not make your experience better, we do hope that you allow us the opportunity to host you once more at any of our units along the Emerald Coast in order to show you a true Southern 5 star stay. Again, we apologize greatly for the effect it had on your vacation, but do hope to see you with us again soon. Kindest Regards, Your Southern Team

Hello Diane! Thank you for your review and feedback! We recommend that guests log in to their Guest Portal we email them for property information and details. This lets you know whats recommended to bring with you and what will be in the unit for your arrival as well as check out procedures! We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

Thank you for sharing your experience. We're glad you enjoyed The Wharf’s location and easy access to dining and entertainment. We apologize for the issues you encountered with the unit's condition and the parking situation. Upon reviewing your reservation, we saw that you reached out to our 24/7 Guest Services Team about the parking issue, and we recommended temporarily parking in an alternative spot since the Homeowner Association Office was closed. We’re truly sorry to hear that the furniture did not meet your expectations. At Southern Vacation Rentals, we strive to provide a comfortable and well-maintained environment for all our guests. Due to your most recent feedback, we have provided our operations team with your concerns for them to be reviewed. We hope you provide us with the opportunity to host you again in the future. - Your Southern Team