Karen is very communcative and twice resolved some issues we had with the hot water due to the cold weather. She was very quick in resolving the issues, which we know were out of her control and we were very appreciative of.
The house is as described in the pictures. All the essentials are there. Salt, pepper, some cooking oil, pots, pans, can opener, blender, a few spices, foil, laundry detergent, dish detergent, TP, towels, paper towels. House also has a TV and xbox, which we didn't turn on, but looked like they were functional.
The things that weren't there were: oven mitts (we used towels), measuring cups/spoons (we used a pyrex liquid glass container and silverwear as proxies), flour (we brought our own).
The house was a little dark at night. I mitigated this by bringing the lamps from the bedrooms out to the main area to brighten the area in the evening, which was good enough for me. Didn't use the lamps in the bedrooms since there was overhead lighting, and the kids were sleeping in there.
There is a gas furnace that heats the entire house. Kept the main room very warm, and we kept the doors to the bedrooms open to make sure the heat got into the bedrooms, which worked fine. The bedrooms have electric wall heaters, which we didn't use as much since they were noisy and would turn on/off over the course of the night.
shower was great. having laundry machine was great.
really marked all my boxes, and despite the hot water issues (which were resolved), would stay here again, especially knowing the great communication of Karen and Matt.
Thank you Karen.