Before I tell you about the property, let me tell you about Giovanni. From the time we booked to the time we left, he kept in communication with us. The property. Nothing is perfect; however, this is pretty close. Location was fantastic! Anytime you can walk with your luggage from the train station to a property in less than 10mins that’s a good thing. Giovanni was even there to meet us and help us get settled into the apartment. Be aware that it’s on the 2nd floor and there is no elevator; but, if you read about the property it states that so for those who like to travel with massive suitcases… good luck. We had carry on luggage so no problem. Close to everything!The apartment itself is incredibly clean, LOTS of character, and incredibly comfortable. If you’re like me, I love charm; but, not when it comes to bathrooms. I need a modern/updated bathroom, and that’s exactly what you get with this apartment. Big bathroom, nice shower. I’ve mentioned the location being amazing. Waking up and looking out the windows directly at the cathedral is a differentiator. You feel part of history and that’s what we wanted. Ok, so I said nothing is perfect; however, I judge imperfection by whether or not it’s within control. Only negative was the construction noise during the day and sometimes loud/annoying people outside in the evening; but, let’s be honest… You’re in Florence! If you’re inside all day you’re doing it wrong. Highly recommend this property! Giovanni is the best! 5/5