Photos make it seem much nicer than it is. Very steep, dark and narrow stairs to the 3rd floor ( I didn’t realize that 1 st floor in Italy is zero, so second floor is actually 3rd). Tiny shower with very slow drain. Beds all need new mattress, one twin is actually a folding roll away bed, only usable for a small child. The area around apartment is excellent, always felt safe. A like more “rustic “ than I am accustomed to. Check in was easy and the girl that met us was nice and helpful. For the price ( in Florence) not bad. As we had a group of 5 options were limited.