2/10 – Ontzettend slecht
Peter N.
30 jan 2024
Negatief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
BEWARE! AVOID STAYING AT THIS PROPERTY
BEWARE! DO NOT STAY AT THIS PROPERTY. As soon as we entered the apartment, all the windows were open and a fan was on full blast. The entire place smelled very strong weed smoke. We contacted Mario to see if we could receive any compensation for the issue, because they knew about it and didn’t give us a warning. We were staying there for a work trip and both don’t smoke so it bothered us. Mario offered us the option to leave the same night but no compensation. This wasn’t convenient, nor possible because it was already 9pm and we had full days of conferences booked. Mario offered to send the cleaners (not sure how they could have removed a smell that strong and stuck in all the furniture), however they never came. Mario then said he was waiting for management’s response to help us reach a reasonable solution. We asked for an update daily, only to be ignored every time. Mario ignored many texts and phone calls. He finally answered one day, 2 weeks after leaving and told us he was still waiting for managements response. We have given Mario ample time to respond and help us reach a reasonable solution, however he strung us along and ignored us. Beware of the terrible and completely useless management of these properties. If you need any help or have any concerns, chances are you will be lied to and ignored.
Peter N.
3 nachten verbleven in januari 2024
