The house is beautiful, in a great location with views of Skaneateles Lake. It has a great layout -- spacious, open downstairs living area and kitchen, with lovely deck off the eating area. Upstairs was perfect for our three couples, as each couple had their own spacious bedroom and ensuite bathroom. The host answered messages sent through the vrbo app fairly promptly, but never provided a phone number at which to reach him. There was no information in the house regarding how things work, procedures for garbage, recycling, etc., and no number to call to reach someone if need be. Our check-in was delayed until 6 pm at the host's request to give his cleaning crew time to prepare the house properly for us. When we arrived, there were dead bugs on all the window sills, the toilet seat in the master bedroom wasn't clean, there were layers of dust on the nightstand lamps, and other less-than-perfectly-clean conditions. There were only three hand towels in the whole house for the six of us. I messaged the host and requested more, he sounded like he intended to provide them but never did. After a few days, I gave up reminding him. A couple of days before arrival, he advised me that the dishwasher was only working sporadically. He claimed he was unable to fix or replace it because he had so many bookings. It did not work for the duration of our stay. Great house, but if you want an accommodating, gracious host, book elsewhere!