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4/10 – Matig
Jay P.
4 jan 2023
Great Location - but place needs a renovation
Stayed with family for a week. While the location is great with easy access to a great beach, the condo apartment needs maintenance and a renovation. Entire apartment has a musty mold smell. Bathrooms need an upgrade. Mold in showers. Kitchen faucet needs repair. Kitchen is stocked with cooking and dishware. Dishwasher is a plus. But apartment is cramped with too much stuff. Blankets were old and smelly.
Check-in was delayed by 2 hours. After we were able to finally check-in, we spent time cleaning the apartment. One of the beds had lots of blood stains on the mattress protector. The sofa bed mattress protector was dirty and clearly had not been cleaned in a while. I understand they had to rush the cleaning. But they were suppose to do this well before we arrived.
Nate, the area GM was very pleasant and apologized. He refunded the cleaning fee, which was very much appreciated. Nate stopped by to change the mattress protectors on a Sunday night. If it wasn't for Nate, things would have been a nightmare. The rest of the staff was pleasant but not much help.
Overall, I would not stay here again. The place needs an upgrade.
