8/10 – Goed
Isabel P.
13 sep 2023
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Woodsy Retreat
This house was great, there was enough space for everyone and it was very clean. Only downfall was that there is no blender available, and on the day of checkout the cleaning service came in and wanted to start cleaning while we were still in the house. The confirmation email stated that checkout was at 11 am and the cleaning crew unlocked the door and walked in at around 10:20 am and asked if they could start cleaning. We asked if it was ok to wait because we had not gathered all of our belongings yet and explained that checkout was at 11. The lady that walked in changed her tone and said that we were supposed to be out by 10 am. I explained that the confirmation email said 11am and asked if she would like to see it, she said "no" and that her husband was the owner of the place, I once more explained that we would be out by 11 and finally she backed off and said she would call her husband. We were out of the house by 11, however going back and forth with this person made us feel rushed and as if we were doing the wrong thing and somewhat ruined the end of our stay at this house. Hopefully this doesn't happen to anyone else.
Isabel P.
2 nachten verbleven in september 2023
