It was even better than pictured. The unit itself was very clean and larger than we expected. I loved the huge patio windows and even larger patio. This unit is located on the 12th floor of a building that has 15 floors so you are only 2 floors away from the top as there is no 13th floor. If I was in the room, I could watch my teenagers at the pool or beach right from the patio. I wondered if the folks on lower floors liked that better to be closer to the ground but we bumped into a couple on the 3rd floor and they didn't like it when the bar had music playing. We could hear music on our floor too but it wasn't obnoxious and when we shut the windows, it was quiet and they shut down the music pretty early. We felt so safe that we slept with all the windows wide open. Someone would literally have to scale the building to get into our unit unless they were located directly next door and even then there is a wall that separates the balconies so you can lay out on your balcony in privacy. There is also a dining table on the balcony in addition to the lounging chairs. The property itself was clean as well and looked well maintained. The staff was friendly especially Jose at the main gate and Luis at the beach bar. Both the above ground and underground parking lots are secure as you need to have a parking pass to enter. And the parking lots are not huge so it is a quick walk to the elevators to get to your room.
The property is literally on the beach. You walk passed the pools and you are at the beach. Love that!! I have heard that some of the newer properties in the area, it is not so convenient to get to the beach and/or that they do not have a view of the water. All units in this building face the water and on the backside of the property there is a view of the golf course which is just across the street from the building parking lots.
There wasn't really any check in process to speak of -- no standing in lines. We went straight to room, with our new access code provided by owner, met the maid, and she gave us our blue 'owner/guest' wristbands. Do not lose these because you need to leave them for next visitors. Once maids were done, we were able to get into unit and this was nice because we were early. The owner was responsive to questions and also provided us with restaurant recommendations since we hadn't been to this part of Mexico in over 20 yrs. A lot has changed since then. I would definitely book this place again in the future.