5 BR Newly Renovated. Entertainers Dream. 5 min from Beach & Town of Sag Harbor

Owen, thanks for your candor. As you know, we generously gave you a complementary early check in -- but despite this, your group snuck in 2 large dogs without informing me (yes, there is a pet fee, which every other guest has never had an issue with). You and your guests, without any communication, stayed 3 hours after checkout, forcing me to have to cancel the booking for the tenants who were to check in. I am grateful that to this point, the VRBO tenants we have hosted have been incredibly responsible and accountable on every level. This all could have been avoided with transparent and honest communication. I do wish you the best moving forward. - Chris

Thanks, Karen! Look forwarding to having you back. Chris

Thanks so much for the review, we hope to have you back..

Hi Chana, thank you for your message and your candor. We appreciate your feedback. To address several issues for future guests reading this review: 1) The weather was in the 30’s, so our pool company recommended not opening the pool (though we did attempt to!) This was fully disclosed to her prior to booking. 2). There is a fence around the entire backyard, which includes the pool - and there are also door alarms on all doors accessing the pool area, for child safety 3) Based on guest feedback, we have installed extra HVAC units in each bedroom, so as to help with the heat and humidity of the summers, so that each guest can set the room how they wish, this is in addition to the 3 zone central air in the home 4) Our lack of response for two full days was per the request of this guest, who was observing a holiday. It was unfortunate that the issue they ran into was during this time. Chana, we do take your feedback seriously and appreciate your honesty - and we hope your family enjoyed your stay otherwise. Thanks, Chris

Thank you John!! Glad you enjoyed and hope to have you and the family again next summer.