Brand new 3 bedroom 2 bath townhouse with outstanding mountain views. Come relax and enjoy the scenic views from our hot tub. The master bedroom features a king size bed and the two guest rooms have queen beds. Sleeper sofa available with linens. If you are looking for a quiet get away look no further. Hot tub available upon request with a $175 fee. Centrally located and close to the airport. We are pet friendly, with a limit of two dogs.
Sample Terms & Conditions
1. HOW TO MAKE A RESERVATION
On the right-hand side of our website you can search availability. Once you choose the home you would like to reserve, you will need to click the book this property button on the website. You will then fill out the reservation form. There are two ways a customer can pay for the reservation. Check or Credit Card (Visa or MasterCard)
If you choose to pay by check: When you are filling out the reservation, there will be a location to mark payment by check or credit card. You will mark make payment by CHECK. If you are making your reservation 60+ days before arrival, $200 will be due with in two weeks, and the balance will be due 35 days before arrival. If you book within 35 days before arrival, you will need to pay by credit card. The address to send payment to is: Property Management Company, 123 Main Street, Anywhere, US 12345. Please do not send payment via your bank’s online payment service.
If you choose to pay by credit card: When you are filling out the reservation, there will be a location to mark payment by check or credit card. You will mark make payment by CREDIT CARD. If you are making your reservation 40+ days before arrival, then we will charge $200 on your credit card the day the reservation is made, and the balance will be automatically be charged 35 days before arrival. If you book within 40 days before arrival, then we will charge your credit card the full amount the day the reservation is made.
3. CONFIRMATION
Customer will receive the confirmation along with arrival instructions via email. Sometimes the confirmation will go to the junk or spam mailbox. Please check this before contacting us. You will need to look over your confirmation to make sure all the information is correct. Please pay special attention to the property, check in and check out dates, and rate.
4. PAYING BALANCE
Please refer to your confirmation for payment due dates. If you choose to pay by check and the payment is not received by the due date, then Property Management Company will charge your credit card the amount due plus any fees.
5. CANCELLATIONS
If you cancel 34 days before arrival, then there is a $200 cancellation fee. If you cancel 0-34 days before arrival, then the full amount of the rental is non-refundable. If you have not paid the full amount of the rental and you cancel inside the non-refundable period, Property Management Company will charge your credit card the remaining balance due. Because of our strict cancellation policy, you may want to purchase travel insurance through Please note that cancellations must be in writing by email to . Property Management Company will then cancel the reservation and an email response will be sent to the guest.
6. DAMAGES
When you arrive at the home, please inspect the property for damages. Call our local office within 24 hours to report any damages found upon arrival. If there is damage to the home and it is not reported, you will be held responsible. After your check out, the onsite management company will inspect the house and notify you of any damages found to the home made during your stay. The manager will contact you via email or phone about any damages that were found. We will provide a detailed list along with the amount that will be charged. Charges that will appear on your credit card statement will be from the onsite property manager.
8. CHECK-IN / CHECK-OUT
Check-in is 4 P.M day-of-arrival. Check-out is 11 A.M. PROMPT day-of-departure. We ask you to please follow the check in and check out times. When a guest checks out late, this hinders our ability to clean the property properly for the guest checking in later that day. When we have guests check in early, it rushes our cleaners to finish quickly and does not allow for a full detailed clean.
9. THE FIRST NIGHT AND SOME HOUSE RULES
Linens and towels are provided in the home. A $350.00 fee will be charged to your credit card if our cleaners detect smoking in the home. Do not flush anything down the commode other than toilet paper and human waste. This includes the following: paper towels, baby wipes, cotton balls, cotton tip swabs, hygiene products, and plastic wrappers. There will be a charge to your credit card to unblock a toilet. Running the air conditioner while the doors or windows are open will cause the outside air conditioner unit to work overtime and possibly freeze. This will cause the air conditioner to quit working. If this happens, the guest will be charged for the repair. Maximum Occupancy is strictly enforced based on Florida Statues. There shall be no more than the maximum number of guests allowed by law. The maximum number of guests is posted on our website. The lead guest on the reservation must be over 18 years old and must be staying in the home for the entire stay. If the lead guest is not staying in the home, this makes the reservation void and the group must leave the home without a refund for the rental. Underage Drinking is not allowed and will not be tolerated. If this occurs, we will notify the local authorities and guests will be subject to all local county and/or state laws pertaining to this violation. If underage drinking is discovered in the home, the group will be asked to vacate the property and no refund will be given for the rental. Noise Disturbance should be avoided and guests need to be respectful of their neighbors. Do not disturb other guests while they are on vacation and please keep noise levels down, especially in the early mornings and late evenings.
12. FORCE MAJEURE
No liability can be accepted, or refunds given for events, which are ‘force majeure’. These include, but are not limited to war, threat of war, riots, civil commotion, terrorist activities, industrial disputes, technical difficulties with transportation, natural or nuclear disaster, fire, adverse weather conditions or other events outside our control.
13. LIABILITY
Property Management Company accepts no liability whatsoever for any injury or loss sustained by guests or any other visitors while in the home or swimming pool, or for any loss or damage caused to any property brought to the premises. No responsibility is accepted for any death, illness, loss or damage to property and/or motor vehicles.
14. COMPLAINTS
Should you need anything during your stay, please contact the onsite management company at the number provided to you on your confirmation form. The onsite management company’s office hours are 9am-5 pm Monday through Friday and Sat from 9am to 1pm. Non-emergency items need to be handled during these hours.
Some emergency items would include:
1. No Power or water
2. Locked out of the home
3. Cannot locate the home
4. Any item that may cause damage to the home or to the guest.
15. PETS AND SMOKING
All homes are non-smoking. Dog are allowed. Our pet fee is $100 per dog with a two dog limit.
Anyone who smokes in a house will be made to leave the home immediately. No refunds will be given and a $350 cleaning fee will be charged to the card on file.
16. ZERO TOLERANCE POLICY
Guest will be immediately asked to vacate the property if the following rules are broken:
A. Maximum Occupancy. Please make sure you do not have more guests at the property than the property accommodates. At no time can there be more guests at the home than the maximum occupancy. This includes friends and family visiting.
B. We have a non-smoking policy
C. Careless action and known damage that has occurred during the stay. Please note the individual owner of the property can pursue legal action for damages that occur in the home that is larger than the deposit taken.
D. Underage Drinking or use of illegal substances
E. Noise Disturbances that are affects guests in other homes around the house you are staying in
F. The lead guest on the reservation must be staying in the home for the entire stay.
17. RATES
Rates are subject to change without notice. Property Management Company, at its discretion, may raise or lower the rates of any given property at any time without notice. Once you make a reservation, you are locked in at the rate agreed upon. If our rates decrease, then we will not refund the difference of the agreed upon rate and the new rate. If you have a confirmed reservation and our rates increase, then we will honor the agreed upon rate when you made the reservation. The nightly rate includes a fuel surcharge.
18. NEIGHBORHOOD FACILITIES
Some of our properties have facilities that are controlled by the neighborhood homeowner’s association. From time to time there may be maintenance or repairs that are needed. This could cause the closure of these facilities for short periods. Some examples are but not limited to: Community swimming pools, clubhouse, pool heaters, and community Jacuzzi’s. If there is a closure of these facilities during your stay, then Property Management Company will not be held liable or be responsible for customer refunds.
19. PARKING
Guests must park in designated parking spots or in the driveway. Roadside parking is prohibited. Any fees incurred from tickets or towing expenses are the sole responsibility of the guest.
20. TERMS AND CONDITIONS
Submitting the online reservation form signifies that you are agreeing with these terms and conditions.
