Private Beach Access! Complementary Beach Service!

Thank you for taking the time to share your feedback. We appreciate you staying with us and are glad you found the elevator and luggage carts convenient, especially with the condo being on the third floor. We’re also glad your husband found the bed comfortable. Mattress comfort is very personal and can vary from guest to guest. The mattress was purchased new by the owner at the beginning of this year, so we’re sorry it wasn’t as comfortable for you personally. Regarding the supplies, I do want to clarify our Startup Necessities policy, which is provided to every guest in their pre-arrival check-in email. It states: “We have provided you with a startup set of necessities (bath soap, toilet paper, paper towels, trash bags and dishwashing packs). If further supplies are needed it is up to the guest to provide them.” This information is provided before arrival so guests can plan accordingly for the length of their stay. The supplies are intended as a starter supply, not enough to cover an entire stay. We provide these items as a courtesy to get guests started, but additional supplies are the guest’s responsibility. We do not advertise the property as having unlimited household supplies or a fully stocked pantry. We’re sorry the cookware did not meet your expectations and will take your comments into consideration. Thank you again for your feedback, and we hope you were able to enjoy the beach, convenient location, and other amenities during your stay.