Arcadia Dunes | Lush Garden + Pool

Discover Arcadia Dunes! Our snug haven in Indio: a chic, modern escape only 30 minutes from downtown Palm Springs. This retreat offers a blend of contemporary design and ample living space for a memorable stay in the heart of the desert!

Indulge in a luxurious retreat at our stunning 5-bedroom, 3-bathroom home, where modern design seamlessly meets comfort. Immerse yourself in the lush surroundings of meticulously landscaped gardens that envelop the property, creating a tranquil and private oasis. The outdoor experience is elevated with a pristine pool and spa, offering the perfect escape for relaxation and enjoyment under the desert sun.

Inside, discover a contemporary haven adorned with high-end stainless steel appliances that complement the sleek modern design. The spacious bedrooms provide a serene retreat, while the living spaces seamlessly blend comfort and sophistication. Whether you're taking a refreshing dip in the pool, unwinding in the spa, or enjoying the state-of-the-art kitchen, our Airbnb home is a harmonious blend of luxury and nature.

--- INTERIOR DETAILS ---
This home accommodates up to 11 guests with 5 bedrooms and 3 bathrooms. Additional spaces include a fully stocked kitchen, dining room, living room, and laundry area. There is no garage access.
We provide a starter kit for your stay. This includes towels for the amount of guests allowed at the home, paper towels, toilet paper, etc. Further needed items must be purchased yourself.

BEDROOMS:
●Bedroom #1 (primary): King bed with ensuite bath, nightstands, table lamps, dresser, 60" smart tv, body mirror, reading chair, ceiling fan, closet, luggage rack
●Bedroom #2: King bed, nightstands, table lamps, 60" smart tv, reading chair, ceiling fan, closet, luggage rack
●Bedroom #3: King bed, nightstands, table lamps, body mirror, ceiling fan, closet, luggage rack
●Bedroom #4: Queen bed, nightstands, table lamps, ceiling fan, closet, luggage rack
●Bedroom #5: Twin over full bunk, drawer, table lamp, body mirror, closet, luggage rack

Sleeping area 6: one twin-size, roll-away Millard Diplomat Folding Bed (memory foam mattress)

BATHROOMS:
●Bathroom #1: Standing shower, located in primary bedroom #1
●Bathroom #2: Standing shower, located in hallway
●Bathroom #3: Full shower with tub, located in hallway

--- EXTERIOR DETAILS ---
●Pool and Spa: Smart automation system with easy spa control access, 2 sun lounge chaise with side table, patio umbrella (Pool heating $75/day, spa heating $25/day)
●Patio: Conversation sectional with 2 adirondack chairs under a large cantilever umbrella
●Grill: Natural gas stainless steel grill, 6-person table for al fresco dining, patio umbrella

--- TERMS AND CONDITIONS ---

Please refer to our website for our entire Terms and Conditions

Safely Damage Waiver: As part of our effort to help you relax and enjoy your stay, we have partnered with Safely to provide you with $1500 worth of coverage for accidental contents damage or property damage. This means you can vacation with the peace of mind that you wont be unknowingly charged after your check out for minor accidental damages that may happen during your stay. All we ask is that you inform us of any damage so that we can file the claim with Safely.

Payment Terms: A valid credit card is required to be kept on file upon reservation. A member of our team will reach out to you upon booking to update your reservation guest portal with a valid credit card. The actual reservation payment is processed by VRBO. For most bookings 50% is due upon booking and the remaining 50% is due 60 days before check in. If your check in is less than 60 days away, VRBO may ask for the entire reservation amount upfront. We have no control over VRBO payment terms; please reach out to VRBO for any questions regarding the payment schedule.

Security Deposit: There is a $750 security deposit placed on the credit card on file as a pre-authorized hold. This is not a charge, but only a hold on the credit card. Pre-authorized hold is released 5 days after checkout provided there are no costs for which renter is responsible for such as: code compliances fines; missing or damaged linens, towels, and small appliances; and costs not covered by our Safely insurance waiver. Renter hereby grants consent for Manager to charge Renter’s Card for any of the above damages or costs.

Outdoor Noise Limits: All units are equipped with Minut volume tracking devices. These devices track decibel levels, but do not record sounds. Amplified noise or music is not allowed outside at anytime of day. Quiet hours are from 9pm-8am Sunday-Thursday and 10pm-8am Friday-Saturday, during which all noise is prohibited even if it is coming from inside the home. Any other outdoor noise must be kept to a reasonable level during Quiet Hours. These are city regulations and we must abide by them to keep our short term rental license. Upon the first notification from the Helios team of a noise violation, we will reach out to the Guest to take corrective action. If the Guest is unresponsive or if no corrective action is taken, Guest may be liable to a $1000 charge. Furthermore, if code enforcement goes to the property and issues a citation, Guest will be responsible for paying the entire citation amount. Guest authorizes manager to charge credit card on file for any fines issued by code enforcement or any charges for breaking noise policy.


Cancellations: Cancellation policy is more flexible for bookings made through our website than for bookings made through VRBO. On VRBO, for any cancellations made 60 days or more from check in, you will receive a 50% refund minus the payment processing fees charged by Stripe. For any cancellations made within 60 days from check in, you will receive no refund. If the reservation is cancelled with 48 hours from booking, you will receive a full refund minus the payment processing fees charged by Stripe as long as check in is more than 30 days away. There is a strict no cancellation policy for all major holidays, major tennis or golf tournaments, and music festivals. Festivals include but are not limited to Power Trip, Coachella and Stagecoach music festivals. Special events and music festivals that are cancelled, postposed, or altered in any way, for any reason, do not qualify for any refund, alteration of the reservation or cancellation, including Acts of God, pandemics, epidemics or health outbreaks such as COVID-19. NO CREDIT WILL BE ISSUED IN THE CASE OF EARLY DEPARTURE OR CANCELLATION FOR ANY FESTIVAL BOOKING.

Pre-Check In Link: You will receive a pre-check in link shortly after booking. Through this check in link you will have to enter some basic information regarding your reservation, will have to sign our Terms and Conditions, and will be able to purchase any additional services as part of your booking. You will not have access to the House Manual until the pre-check in link is completed.

The Coachella Music Festival dates, April 10–14 and April 17–21, and the Stagecoach Music Festival dates, April 24–28, require booking Thursday through Sunday nights during those periods.

Permit number: 050029
--- HOUSE RULES/ POLICIES ---

1. No parties or events are allowed.

2. As per the City of Indio Policy for vacation rentals, outdoor Quiet Hours are between 9PM - 8AM Sunday-Thursday and 10pm-8am Friday and Saturday, during which NO outdoor amenities are allowed. Keep in mind these are the same rules that are expected to be followed in a hotel, in which public amenities are closed during quiet hours. Additionally, during Quiet Hours amplifying devices or music is prohibited outdoors. Outside of Quiet Hours, music or other outdoor noise is acceptable as long as it is not heard past the property line.

3. Spa and pool heating are extra. $25/day for spa heating and $75/day for pool heating. Pool will be heated to 85 degrees. Please advise beforehand if you want to take advantage of pool heater as it takes 10+ hours to heat the pool so it is warm by check in. Pool and spa heating must be for entirety of stay.

4. Early check in at 1PM ($150) and late check out at 1PM ($150) is available for an extra fee ONLY if there are no back to back bookings to allow for proper cleaning.

5. Minimum 25 years of age to book.

6. SOME pets are allowed for an extra fee ($150/pet). Please consult with the owner before bringing the pet. Maximum of 2 pets. Pets are not allowed in the pool or on the bed. While we do allow some pets with prior approval, a $500 fine will be imposed for any presence or evidence of unapproved pets found within the premises.

7. No more than 6 vehicles allowed. There is no garage parking. Do not park in front of mailbox as it is illegal and will result in a fine.

8. No smoking inside the home. Evidence of smoking inside the home will result in a minimum fine of $500.

9. Tampering with noise monitoring devices will automatically result in eviction and a forfeit of all fees paid for unused nights and amenities.

10. Any missing or damaged linen, towels or small appliances will be deducted from the security deposit pre-authorized hold that is placed on the credit card on file.