Deze recensie is afkomstig van een vertrouwde partnersite en is niet geverifieerd.
8/10 – Goed
Ezequiel G.
21 aug 2024
Could have been so much better.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We chose to stay at Turtle Bay for my daughters wedding. We had heard great things about Turtle Bay and we thought we couldn't go wrong. While the experience overall was Okay, I definitely didn't leave super impressed. Some of the things I was not impressed by was the fact that the place seems to be unkept. We had light bulbs that were burnt out; air conditioners that were very noise and so we decided not to use them; built up dust in a lot of the light fixtures, broken furniture in the pool area and more. I also didn't get the impression that the management company really cared a whole lot. Like when I called to ask about getting shampoo and conditioner for our room, I was told that it wasn't provided and that I would have to go purchase my own (a 20 min drive from Turtle Bay). I told them that the downstairs bathroom had a large bottle of shampoo and conditioner and their reply was that it must be the "owner's bottles". But I'm guessing it was purchased by the last guest who stayed in the room and the housekeeping crew didn't remove it when they cleaned the room. So again, not impressed by the cleanliness. It's really disappointing because these are nice condos and a little more attention to detail would have made this a WONDERFUL place to stay. But for the price we paid, I was expecting a little more.
