6/10 – Redelijk
Jennifer B.
6 mrt 2024
Positief: Inchecken, locatie
Negatief: Communicatie
Needs deep clean and better managment
This apartment has an amazing location. Cafes, museums, and the tube are all footsteps away. However, there are drawbacks. The apartment needs a deep clean. The areas that were cleaned were quite clean, however, the baseboards and woodwork and blinds were all caked with dust. This is more than the cleaners could possibly tackle in the few hours between renters. Also, the heat went out when we were there. It was around 9 pm on a Friday night. We reached out to the booking agent and the managment team. No one had WhatsApp to call us, and no one offered to fix the heat that night, even though the low was 34 degrees. The heat was luckily fixed the next morning, but we were repremanded for having contacted the staff on a Friday night. They said that no plumber in England would consider no heat an emergency, and that no apartments in London offer 24-hour service. There were no extra blankets or duvets in the apartment and it was a cold night. Also, while the bedrooms and living room are quite cute, the kitchen looks like it hasn't been touched for many years. Per prior review there is a single, scratched pan. The apartment is well set up for takeout but not cooking. Finally, the description references a "separate dining room," but there is none. There is a dining table in the living room, as reflected in the photos. The taxi service from the airport was great and the booking agent was helpful, but I would not rent an apartment from this managment group again.
Jennifer B.
6 nachten verbleven in februari 2024
