Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My vacation rental was lovely. A beautiful, clean, quiet and cozy spot. Perfect for my holiday. The only thing I would mention, and it did become a bit of an issue, is that the door handle often did not open after I entered the correct code. The light would flash green after I entered the right code, I would push the handle down and it would still be locked/the door would not open. I had to get a security guard to help me with it one day after trying 3 times to open it. You did order a locksmith to come and fix it but that did not solve the problem as I was still having issues after they completed the work. I had to try 5 different times to get in one day and bruised my hip pretty badly trying to push the door open. I called your after hours line one day and someone gave me a tip to lift the handle up before pushing down, which worked mostly for my last couple of days. Other than this issue, which did cause a bit of anxiety as I was worried if I could get into my unit after getting home from being out and about all day, everything was wonderful. And I bring this up because I really think you should get this properly fixed so it's not an issue for your next guests. I only gave 4-stars in two of the questions below as a reflection of this.