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"Pet Policy below"
“Parties or events not allowed”

For reservations of 2 nights, We require a mandatory $400 Damage Protection Fee, Which is fully refundable upon final inspection after check out.

• Community: Encantada Resort
• 4 Bedrooms/3 Bathrooms/Sleeps 10
• Disney (8 miles) Sea World (14 miles) Universal (17 miles)
• Convention Center (9 miles) Legoland (31 miles)
• Address: 8583 Bay Lilly Loop, Kissimmee FL 34747

BEDROOM LOCATED ON 1st FLOOR:
Bedroom 1: 1 Queen Bed (Full Bathroom private access) smart TV

BEDROOMS LOCATED ON 2nd FLOOR:
Bedroom 2: 1 King Bed (Master suite) smart TV
Bedroom 3: 2 Twins (Mickey room) smart TV
Bedroom 4: 1 Bunk Bed - Harry Porter (twin up, full middle and twin trundle, sleep 4) smart TV

Pet Friendly Homes Charges and Damage Protection Fee conditions:
Please let us know if you are bringing a Pet, How many Pets? Pounds? and Breed?

Pet Weight max 35 lbs. / Maximum 2 if it's small pets

-Pet Fee Charge "Additional": $105 + tax (per pet)
-Pet Damage Protection Fee: U$ 250.00 Refundable

Pet Damage Protection Fee are for damages
and it's refundable if the house is on the same condition it was received when we do our Check Out Inspection.
Any damages caused by the Guest's pet(S) to the property during the staying it's Guest's responsibility.
Any repair will be charged or discounted from Guests Damage Protection Fee or credit card on file.
Charges are processed or requested after booking.

POOL HEATER INFORMATION:
Pool Heating it's optional, an extra $25 + Tax (13.5%) per Day, and this must be requested at the time of booking or at least 3 days prior check in.
Pool Heating stays for the length of your reservation, or a minimum of 5 days straight.
Heater Machine is on from 7:00 am to 7:00 pm and temperature is set between 82 F to 88 F degrees
(Please note the pool takes a little while to get WARM, and it's not a Hot Tub or a Jacuzzi).
The pool heater works thru HEAT EXCHANGE and might not function when weather is near freezing temperatures.
We recommend pool heating January to May and September to December.
Just let us know that you want the Pool Heating and we can add the amount to your reservation or if it's Airbnb booking, we can send you a request for payment after you complete the booking.

BBQ GRILL RENTAL:
$50.00 Plus Tax (13.5%) is the charge to use the BBQ Grill.
Guests are responsible for exchange propane.
The fee covers the final cleaning and equipment wear and tear.

LONG STAY EXTRA CLEANING:
Please keep in mind that any reservations longer than 21 days are subject to extra cleaning services. Cleaning fees vary according to the size of the house.
We offer Regular Cleaning that includes Towels and Bed linens wash and it's the same price of the cleaning fee that you are paying for your house. And also we offer Mid staying Cleaning that doesn't wash towels and bed linens and the price is almost half of the regular cleaning fee. 
We can add the additional cleaning after booking is processed.

We are offering our guest a professional laundry service delivered to the house.
bed linen, bath towels, hand towels, bathroom rug, kitchen towel and pool towels available for all guests.
Please note:
The number of towels is according to the house capacity, there are no extra sets, guests can use the washer and dryer machine inside of the house.
We do not provide washcloths.

DETAILS:
• Central AC
• Gated Community
• TV in all bedrooms
• Fresh Towels/Linens
• Granite Countertops
• Clubhouse Amenities
• Fully Equipped Kitchen
• Child Safety Pool Fence
• Private Screened-in Pool
• Washer/Dryer (In House)
• Hair Dryers, Iron & Ironing Board
• Pool Heat ($25 + tax per Day) Optional
• North East facing pool
• BBQ Rental ($50 + tax all stay) Optional
• Cable TV, Free Wi-Fi
• Baby Pack n' Play (Crib)
• Outdoor Patio Furniture

ENCANTADA RESORT AMENITIES
• Tiki-bar
• Clubhouse
• Internet Cafe
• Games Arcade
• Fitness Center
• Kiddie Play Areas
• Conservation Area (300 Acres)
• Free WIFI Around The Pool Areas
• 2 Heated Community Pools and Spas
• Playground
• Restaurant
• Concierge
• Package delivery service

THIS HOUSE IS SELF-CATERING. Please stop by your nearest supermarket to purchase personal toiletries and desired meals.

COURTESY OF SUPPLIES:
• 1 Dish Sponge
• 1 Paper Towel
• 1 Dish Soap
• 2 Extra Trash Bags
• 1 Small Mini Shampoo + 1 Mini Conditioner per bathroom
• 1 Small Bars of Soaps Per Bath
• 2 Toilet Paper Rolls Per Bath
• 1 Dishwashing Capsule in The Kitchen

GARBAGE:
Trash has to be taken in BAGS to the nearest dumpster in the community, located by the end of the street (on the right side).
It is the guest's responsibility to collect all the trash and take it to the trash compactor located at the community (there's no valet trash pick up).

ENTRY INTO HOME/KEY/CODE:
You will receive home arrival instructions 03 days prior to your stay to your email address on file.
You go straight to the house with an electronic door code that we will provide with your arrival instructions. There is no key to pick up. Door functions with a code keypad.

***For your safety, this home is equipped with security cameras outside by the front door and outside by back screen door for the pool machines.

Now that you already to book our home, kindly inform us after book if you want to add services like Pool Heating and/or BBQ Grill Rental.
After the reservation is done, you will you receive an email request electronically signature for our rental agreement, please look at junk mail to find it. (Airbnb guest doesn't receive this email).

PACKAGES (ONLINE PURCHASES):
Amazon deliveries will be left on the doorstep of your house, however we are not responsible for lost, damage or theft of the packages.
The Clubhouse receives ONLY USPS mail delivery to the clubhouse. All packages from FedEx, UPS, DHL and Amazon must be directly delivered to your home.
At times Amazon or other retailers use the USPS services to deliver packages. If so, the package(s) delivered to the clubhouse will be accepted.
Any package delivery addressed to the clubhouse that is not from USPS will be returned.
Resort clubhouse address is: 3070 Secret Lake Drive, Kissimmee, FL 34747. The receptionist will keep all the packages. Fees may apply.

PARKING:
No trailers, RVs, golf cars are allowed to park in the community or the driveway of the homes.

HOUSEKEEPING:
There is no daily housekeeping service provided in the rental rate. Mid-stay cleaning services during your stay can be requested for an additional fee.

FOOD:
As per Florida law, we are not allowed to leave open food in the refrigerators or kitchen closets, hence, all food items will be removed after the guest checks out and no supply of items such as condiments, coffee, cooking oil will be provided prior to check in.

Enjoy your stay!