Sanctuary at The Rocks - Close to Harbour Bridge

Summary:
Truly experience Sydney in this beautifully renovated 1860’s terrace in Sydney’s iconic harbourside district, it’s the perfect base to explore Sydney’s Rocks, Walsh Bay, Circular Quay, local theatres and waterfront eateries.

The Space:
This heritage listed property is an opportunity for you to experience the best of Sydney while enjoying a slice of history. With views of Sydney Harbour from top floor windows and The Rocks a short stroll away, it’s arguably one of the best locations in the city, yet is just removed enough from the hustle and bustle of the tourist traps to enjoy some peace and quiet.

The interiors are beautifully decorated with modernity juxtaposed against original exposed brick walls. The terrace is a classic layout: enter from the street and follow the warm timber flooring through to the back to discover all its appeal.

Downstairs there are two living areas: a warm media room and the open-plan lounge/dining, separated by the stunning kitchen. With all your comfort and convenience in mind, the kitchen is fully equipped to cook up a storm, and includes a dishwasher, microwave and coffee machine. Enjoy a pre-dinner drink out on the sun-drenched patio, surrounded by greenery, then dine in style at the suite that seats at least 6, before retiring to relax in front of a movie.

Upstairs on the ground floor is a delightful library and sunroom with views of the surrounding area, perfect for finding some peace and quiet or to get some work done if you must! The two single beds are also on this floor. On the first floor, the luxurious large bedroom is also on this level, decorated in a sumptuous style with views to the city and Barangaroo. The family bathroom includes a walk in shower, a toilet and vanity.

The top floor has window views of the harbour are a lovely inclusion and cement the feeling of really being in the heart of Sydney with everything on your doorstep. A double bed and walk in shower creates a separate space for you.

A powder room downstairs, a washing machine and dryer and heating/air-conditioning all help to ensure your comfort in this welcoming home.

Although there is no car spot, you truly won’t need a car in this property; it’s so accessible by public transport and you can walk to so many Sydney attractions nearby.

What we feel you should know (Home truths):

- Plan ahead if you are driving, there are sites such as parkhound where you can rent a car space.
- It is a home with multiple levels so there are stairs throughout the home.
- It is an older home though has been renovated
- It isn't a property for long hot showers, please be aware that long showers will drain the hot water tank quickly.

Guest Access:
You will have access to the entire property during your stay.

The Neighborhood:
Location is the name of the game with this property. Opposite Observatory Hill, and only 5 minutes’ walk to The Rocks Market (held at the weekends) or less than 10 minutes to the ferries (and trains) at Circular Quay, it's in an absolutely prime position.

Head down to Walsh Bay and enjoy a Sydney Theatre Company production at The Wharf or a show at Roslyn Packer Theatre. Dinner at Ventuno might seal the deal!

Alternatively, drinks on the roof at the Harbour View Hotel might be a highlight, try the Palisade for a delicious dinner or head down to Campbell Cove for a choice of eateries. The iconic Quay restaurant is only 8 minutes walk and well worth a visit.

The Museum of Contemporary Art, Barangaroo, Bridgeclimb, high end shopping… the list of local attractions goes on. You’re likely to want to extend your visit just so you can experience it all! But know that when you get ‘home’ at the end of the day you’ll enjoy the sanctuary this property provides. It’s a win-win!

Other Things to Note:
Thank you again for looking to book with us, we use this section to be transparent with you in terms of everything you can expect plus provide you with more information on your booking.
1. No Party and acknowledge there is a noise detector in the property
2. Check ins at this property – plus checking in early or late
3. Late check outs
4. Why we use a guest app (you receive a link to it after booking)
5. What we provide for you at the property
6. Maintenance during your stay
7. Third party bookings and check ins
8. Rules and policies
9. Lost Property
10. Specifics about this property

1. No Party/event - This property has a Minut Smart Home device which monitors noise levels to ensure our neighbours are respected and the property is looked after. There is a strict no party, no loud music at night, no antisocial behaviour and no more in the property than what you have booked for. Immediate cancellation of reservation may occur with no refund for the remaining stay with costs passed on to you for security.

2. Check in - We have in person check ins at all our properties that we host. We manage the property on behalf of the owner and as part of our contract with them we don’t have a self check in option. For check in, the person that booked must be the person that checks in (exceptions made for a corporate booking or insurance company). We reserve the right to ask all guests for ID and we will complete a form at check in.

a. Late check in – as our check ins are in person we can meet you at any time between 3-9pm at the property. We can meet you later than this and any check in after 9pm is $60 and after midnight $100, this amount is passed to the person meeting you due to their extra expenses later at night.
b. Early Check in – We can sometimes offer an early check in however will only be able to confirm in the day or two before your check in. To provide an early check in we will add another cleaner or use a different cleaning company to ensure it is ready for an earlier time (the fee we have for early check in varies between weekday and weekend and is between $50-100). We unfortunately don’t have a bag storage option at this property.
c. Nominated Check in time - We understand that travel plans can sometimes change. However, it's appreciated that you are punctual for the time you've nominated. If you are delayed please let us know as soon as possible. If you miss your scheduled time without prior notice, we may not be able to wait if there is a lengthy delay, and there may be an additional cost for rescheduling the check-in.

3. Late Check out – We ask that you let us know at least 48 hours before your check out if you wish to have a late one, this will ensure we can reschedule cleaning and if necessary maintenance. Late check out for us depends on if someone else is checking in the same day and also on the cleaning company’s schedule that we use. Please do not leave bags later than 10am as we use an external cleaning company and some building managers are very strict so may remove anything left in common areas.
4. We utilise Duve as our guest portal, which is linked to this booking platform. Upon booking, you will receive an email from Duve with our STAM Australia logo. This allows us to obtain accurate and up-to-date contact details from you, as well as your flight or arrival information. It also allows you to nominate a check-in time and enables our extended team to stay in touch with you before and during your stay, should you require any assistance. While regular users typically keep their information updated, the majority of our guests have booked short term accommodations fewer than 10 times.

5. What we provide - All linen for beds and towels are provided for you, we also provide bath mats, tea towels and hand towels. We have gone back to single use for shampoo, conditioner, body wash but provide hand soap, laundry detergent, dishwashing liquid, dishwasher tabs and other cleaning products to get you started. Toilet paper is also provided and for each reservation we provide a few per bathroom to help you for the first few nights. During your stay we can provide extra cleaning or linen change at an extra fee, feel free to ask us about this. We will need at least 24 hours notice and we can either do a clean, a linen change or both together.

6. Maintenance – If anything occurs during your stay please let us know and for something small such a light globe replacement it may take 1-2 business days whereas if it’s urgent plumbing or other issue we will send someone round asap.
7. Third party booking/check in – The person that booked must be the person checking in and staying, therefore we can’t provide for third party bookings and check ins. The only exclusion on this is for Corporates and Insurance companies. We are providing you keys to someone’s house therefore if it isn’t the person that booked or ID doesn’t match we reserve the right to cancel the reservation or delay check in.

8. No Smoking / No Pets / Other rules
This property has no smoking allowed at all on premises, any breach can lead to costs being passed on of any professional odour removal company.
No pets on the property, any breach can lead to an extra cleaning fee and an additional $150/night to be charged.

9. We understand that items can be misplaced at times, we are here to help. If you believe you have left an item/items behind please notify us. We can then check our Lost Property register from our cleaning company or have one of our team travel to the property to check for you. Should the item be found we will happily post it to your nominated address. Please note: The fees involved for returning your item is the postage fee and a $30 handling fee. Any items not claimed within 30 days will be discarded.

These terms are all visible prior to booking and by making a booking you agree to all the above plus property specific House Rules as noted in the listing for your reservation.

Interaction with Guests:
We are available to answer any questions via our Guest App or over the phone during your stay.