2/10 – Forferdelig
Caroline E.
20. mai 2024
Likte: Renhold, innsjekking, beliggenheten og annonsens korrekthet
Likte ikke: Kommunikasjon
Beware unfair extra charges
I stayed at the property with friends for a university reunion. Yes the location is good and the property was clean but the overall experience was awful.
We were unable to use the showers as they are dangerously hot. One of my friends scalded herself trying to use them.
The door key is faulty and although it turns and appears to have locked the door it does not. It took 15/20 minutes to manage this and when we messaged the host he did not reply, there’s no number to call given. With lots of fiddling and by fluke we eventually managed this but with no help from the host.
However our biggest complaint was that after returning home I was notified that we would be charged £75 for smoking in the property. We are all non smokers including 3 asthmatics. We did notice smoke in the corridor upon leaving and assume it came from another flat. We were accused of covering a smoke alarm with a plastic bag! Fortunately one of my friends had photographed the apartment on our arrival and yes there was a plastic bag covering the alarm. We are angered that this was obviously placed there before we arrived and the host had not completed a thorough check so had in fact put us at risk. We were outraged at the charge and sent the photo to him but he refused any communication and ignored my messages.
Avoid this property at all costs. It is expensive, has dangerously hot showers, poor security and disregard for fire safety and they look to try to overcharge you.
Caroline E.
Bodde her 2 netter i mai 2024