8/10 – Bra
Kevin O. og Charleston, WV
13. mai 2023
Likte: Innsjekking, kommunikasjon, beliggenheten og annonsens korrekthet
Likte ikke: Renhold
Not What We Expected
Location and amenities as described. We discovered and reported several issues to the property owner, and hopefully they’ll be addressed before the next guests arrive. Emily did respond quickly.
Five complaints: (1) The property appeared as if it had been cleaned with dirty rags, meaning when you look at a mirror it’s just filmy streaks. The same film was on the counters, sinks, etc. (2) The tile floor is disgusting; it’s so dirty we doubt it’s ever been mopped since it was installed. The children’s feet were black after walking around on it. We cleaned it with paper towels and water since there were no cleaning products or mop accessible…that helped. (3) The pool area and pool floor are dirty and littered with trash [balloon remnants, paper, etc.]. The pool caretaker came at the end of our stay, adjusted the chemicals and did sweep the pool floor, but he did nothing else outside. (4) The upstairs does not have a separate HVAC unit, so it’s easily 4-10 degrees warmer upstairs than the downstairs thermostat setting (which remains at 72 degrees to keep from freezing up). (5) There are only two ceiling fans in the entire unit, but there are 3 of 4 working box fans.
Kevin O.
Bodde her 9 netter i mai 2023
