It is the first time since I am renting Properties at VRBO that I find a property in this shape, signs of poor maintenance, the Property Manager was never available, We were not provided with the very basic such toilet paper, waste bags, in the kitchen everything was a disaster, from the utensils that were the result of several years of recovered ones to the point of having cracked bowls that looks to be there for years and are by the way very dangerous, the kitchen chairs were really rusty we took pictures in case you need proof for them, on top of that we were charged for an insurance almost $60 Dollars to insure what? all those wasted furniture, unbelievable!!!,besides the rent that was by the way more expensive that other properties not just within the same building but at Bocagrande area as well, for a less valued property. We called several times to the property manager before we leave he did not answer nor returned our calls, the service in general was really poor, at checkout time 12 pm a very rude lady knocked our door telling us that we must go immediately because the the following guest were just waiting ??? , the only positive thing we received was a early check in when we arrived, it is a shame that a very expensive property has this kind of service and maintenance,