Disney Family Condo w/ Resort Pools & Themed Kids' Rooms | Windsor Hills

Stephanie, it was a true pleasure to host you and your family at My Little Castle.We sincerely appreciate the opportunity to welcome you to our home away from home and hope to host you again during your next visit to the Orlando/Kissimmee area!

Evellyn, Thank you so much for your kind review! We truly strive to provide experiences that lead to wonderful feedback like yours. You and your family were an absolute pleasure to host, and we really appreciate the care you took with our home away from home. We’d be delighted to host you again the next time you’re in the area! Regards, Marissa

It was a pleasure to host you and your family. Thank you for staying with us at My Little Castle!

Donna, Thank you so much for choosing My Little Castle for your visit to the Orlando/Kissimmee area. It was a pleasure to host you. Thank you for treating our property as if it was your own, we truly appreciate your kind words. Please feel free to reach out the next time you are in the area, we would love to host you! Regards, Marissa

Scott, You are your family were a pleasure to host! Thank you for treating our home away from home as if it was your own. We hope to have you again in the future. Safe travels home!

It was a pleasure hosting you and your family! Thank you so much for the kind review. We look forward to hosting you again the next time you are in the area! Safe travels!

I regret to learn about your negative experience at My Little Castle. This is the first unfavorable feedback we have received, and I would appreciate the chance to clarify these claims for future guests. There is no fly infestation at our property; this assertion is inaccurate. We promptly provided fly traps to the guests that morning while awaiting the exterminator's visit, which occurred at their earliest available time. The exterminator inspected the premises and found no evidence of flies. They noted that during this season, fruit flies or gnats may appear if doors and windows are left open or food is not stored properly, but they did not identify any infestation or source. The guests who checked out before your stay and those who checked in afterward reported no issues with flies. The claim that the thermostat is locked is incorrect. As explained to the guest, the manufacturer indicated that the thermostat could not be set lower due to safety protocols when outdoor temperatures reached extremely high temperatures with high humidity. This limitation is a result of the equipment's design, not a restriction imposed by the owner. I have never received complaints from guests regarding the thermostat's functionality. While I understand that some minor inconveniences may have affected your stay, they are beyond my control as the property owner and should be addressed to the resort management. The waterpark hours and the availability of luggage carts are not decisions I can make, as our unit is a family-owned property within a condominium in a resort, not a hotel. I take reviews like this personally, as our condo is a family-owned property. We aim for every guest to enjoy a five-star experience. This unit is thoroughly cleaned, well-maintained, and cherished by a family dedicated to providing an exceptional rental. A negative review with false information impacts not just a business but also a family. I believe that every guest deserves a wonderful stay at My Little Castle, making anything less than a five-star review unacceptable. Regarding the "extensive paperwork," the process of signing our rental agreement, uploading photo IDs, and verifying your identity is a precaution for both your safety and the protection of my property and business. It is standard practice for rentals and hotels to collect this information to confirm reservations.

Diane, thank you so much for staying with us at My Little Castle. Both you and your entire family were a pleasure to host. We hope to host you again the next time you are in the area!

Carrie, It was a pleasure to host you and your family. We thank you for your kind words and for choosing us for your vacation. We hope to host you again in the future!

Katie, Thank you so much for your kind review! We would love to host you and your family the next time you are in the area! You were a pleasure to host & we thank you for staying with us! Regards, Marissa

Thank you so much for staying with us! We would love to have you stay with us the next time you are in the Orlando area! Regards, Marissa

Michele, Thank you so much for your kind review. You and your family were a pleasure to host and we would love to host you all again anytime you are in the area! Thank you for treating our home as if your own. We truly appreciate it! Regards, Marissa

Thank you so much for choosing My Little Castle at Windsor Hills. You were a pleasure to host and would love to host you again the next time you are in the Orlando/Kissimmee area!

Thank you for staying with us at My Little Castle Windsor Hills!

Thank you so much for the lovely review! We are thrilled you and your family had such a wonderful time at our condo. Safe travels home!

It was a pleasure hosting you and your family! We hope you thoroughly enjoyed your stay with us. We do apologize if there was any miscommunication on our listing description, regarding the supplies provided upon check in. We stock each rental with only a starter supply of: 1 roll of tissue paper for each bathroom 1 roll of paper towels in the kitchen 1 trash bag in each trash receptacle 1 dishwasher detergent pod Travel sized shampoo and bath soap in each bathroom. We do hope to host you again in the future and we truly appreciate you taking care of our home! Regards, Marissa

Thank you for the kind review, we hope to host you and your family again in the near future! -Marissa

Thank you so much for the lovely review. We are so thrilled your family enjoyed our condo as much as we do! We strive to ensure every guest has a wonderful experience. Thank you for treating our home as if it was your own. Please don’t hesitate to reach out the next time you are in the Orlando/Kissimmee area! We would love to host you again in the future Regards, Marissa

Heather, Thank you so much for the lovely review. You and your family was a pleasure to host and we hope for the opportunity to host you again the next time you are in the Orlando/Kissimmee area! -Marissa

Stacy, It was a pleasure to host you and your family! Thank you for staying with us and treating our home as if it was your own. We look forward to the opportunity to host you again in the future! -Marissa